Cet été, j'ai acheté un nouveau pc sur lequel j'ai implémenté windows 10.
Depuis ce temps, je subis régulièrement des crash et j'aimerai mettre fin à cette série une bonne fois pour toute.
Mes drivers sont à jour, j'utilise régulièrement driver cloud pour se faire.
Mon bios a été mis à jour également.
Je viens d'utiliser le logiciel msi fourni lors de l'achat du pc pour voir si j'avais des driver non à jour voir image, j'ai installé l'intégralité de ces manques:
Le problème se manifestait régulièrement lorsque j'utilisais l'application nox player qui utilise visiblement virtualbox. Je l'ai totalement désinstallé et à la place je suis passé sur bluestacks 5 un autre émulateur android mais même problème. C'est pourquoi je me demande si tous mes problèmes ne proviennent pas de cette accélération virtuel?
Voici le rapport de whocrashed:
Code : Tout sélectionner
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Welcome to WhoCrashed (Home Edition) v 6.70
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This program checks for drivers which have been crashing your computer. If your computer has displayed a blue (or black) screen of death, suddenly rebooted or shut down then this program might help you find the root cause of the problem and a solution.
Whenever a computer suddenly reboots without displaying any notice or blue (or black) screen of death, the first thing that is often thought about is a hardware failure. In reality, on Windows a lot of system crashes are caused by malfunctioning device drivers and kernel modules. In case of a kernel error, many computers do not show a blue or black screen unless they are configured for this. Instead these systems suddenly reboot without any notice.
This program will analyze your crash dumps with the single click of a button. It will tell you what drivers are likely to be responsible for crashing your computer. It will report a conclusion which offers suggestions on how to proceed in any situation while the analysis report will display internet links which will help you further troubleshoot any detected problems.
To obtain technical support visit www.resplendence.com/support
Click here to check if you have the latest version or if an update is available.
Just click the Analyze button for a comprehensible report ...
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Home Edition Notice
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This version of WhoCrashed is free for use at home only. If you would like to use this software at work or in a commercial environment you should get the professional edition of WhoCrashed which allows you to perform more thorough and detailed analysis. It also offers a range of additional features such as remote analysis on remote directories and remote computers on the network.
Please note that this version of WhoCrashed is not licensed for use by professional support engineers.
Click here for more information on the professional edition.
Click here to buy the the professional edition of WhoCrashed.
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System Information (local)
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Computer name: DESKTOP-2IOVFH3
Windows version: Windows 10, 10.0, version 2009, build: 19042
Windows dir: C:\Windows
Hardware: MS-7C52, Micro-Star International Co., Ltd., A320M-A PRO MAX (MS-7C52)
CPU: AuthenticAMD AMD Ryzen 5 3400G with Radeon Vega Graphics 8664, level: 23
8 logical processors, active mask: 255
RAM: 14978199552 bytes (13,9GB)
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Crash Dump Analysis
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Crash dumps are enabled on your computer. This system is not configured for complete or automatic crash dumps. For best results, configure your system to write out complete or automatic crash dumps. Select Tools->Crash Dump Configuration from the main menu to configure your system to write out complete memory dumps.
Crash dump directories:
C:\Windows
C:\Windows\Minidump
On Thu 25/02/2021 07:04:28 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\022521-5562-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5A80)
Bugcheck code: 0x13A (0x9, 0xFFFF9780CE800000, 0xFFFF9780E3127960, 0x0)
Error: KERNEL_MODE_HEAP_CORRUPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the kernel mode heap manager has detected corruption in a heap.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Tue 23/02/2021 22:42:04 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\022321-5671-01.dmp
This was probably caused by the following module: ntfs.sys (0xFFFFF8047F2054C9)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8047F2054C9, 0xFFFFF306545CBE40, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\ntfs.sys
product: Système d’exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote du système de fichiers NT
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a file system driver. Since there is no other responsible driver detected, this could be pointing to a malfunctioning drive or corrupted disk. It's suggested that you run CHKDSK.
On Tue 23/02/2021 22:33:04 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\022321-5656-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5A80)
Bugcheck code: 0x3D (0xFFFFF80462C7A718, 0xFFFFF80462C79F50, 0x0, 0x0)
Error: INTERRUPT_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check appears very infrequently.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Tue 23/02/2021 18:26:07 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\022321-5125-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5A80)
Bugcheck code: 0x9F (0x3, 0xFFFFC48D39749520, 0xFFFFF8040AC6C850, 0xFFFFC48D3E2232B0)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state. A device object has been blocking an IRP for too long a time.
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Sun 21/02/2021 12:50:42 your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: ysr0.sys (0xFFFFF802A72099DF)
Bugcheck code: 0x50 (0xFFFFA08ADD92D480, 0x2, 0xFFFFF802A72099DF, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ysr0.sys .
Google query: ysr0.sys PAGE_FAULT_IN_NONPAGED_AREA
On Fri 19/02/2021 18:46:46 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\021921-11062-01.dmp
This was probably caused by the following module: amdkmdag.sys (0xFFFFF807958DF174)
Bugcheck code: 0xD1 (0x48000019E0, 0x9, 0x0, 0xFFFFF807958DF174)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\System32\DriverStore\FileRepository\c0361901.inf_amd64_e0351ea22e7ad253\B361909\amdkmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: amdkmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: amdkmdag.sys Advanced Micro Devices, Inc. DRIVER_IRQL_NOT_LESS_OR_EQUAL
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Conclusion
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6 crash dumps have been found and analyzed. 2 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
amdkmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.)
ysr0.sys
with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
En vous remerciant.
