ntoskrnl.exe/ntkrnlmp.exe au démarrage [Résolu]

[AlexCnl]

Bonjour,

Ce matin dès que j'ai démarré mon PC j'ai eu ce bluescreen, ntoskrnl.exe/ntkrnlmp.exe. Je ne sais pas d’où ça peut venir, peut être les drivers je ne sais pas si j'ai bien tout installé.

J'ai fait une analyse whocrashed :

On Mon 03/08/2020 13:11:06 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\080320-34203-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3DDB60)
Bugcheck code: 0x109 (0xA39FCF607079E5AE, 0xB3B6DBE6C2F82E42, 0xFFFFF8021E8C4810, 0x1)
Error: CRITICAL_STRUCTURE_CORRUPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the kernel has detected critical kernel code or data corruption.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Mon 03/08/2020 13:11:06 your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x109 (0xA39FCF607079E5AE, 0xB3B6DBE6C2F82E42, 0xFFFFF8021E8C4810, 0x1)
Error: CRITICAL_STRUCTURE_CORRUPTION
Bug check description: This indicates that the kernel has detected critical kernel code or data corruption.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

Voila, je vous remercie d'avance pour votre aide

[Pascal29]

à priori, problème de barrette mémoire; si tu peux tester une autre ....

[AlexCnl]

Ce sont des nouvelles ram, pareil pour la CM et le processeur. J'ai déjà fait un memtest et aucun problème.

[AlexCnl]

On Mon 03/08/2020 14:49:31 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\080320-34843-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3DDB60)
Bugcheck code: 0x109 (0xA39FFA684FE124FD, 0xB3B706EEA25F6D91, 0xFFFFF806490A9313, 0x1)
Error: CRITICAL_STRUCTURE_CORRUPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the kernel has detected critical kernel code or data corruption.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Mon 03/08/2020 14:49:31 your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x109 (0xA39FFA684FE124FD, 0xB3B706EEA25F6D91, 0xFFFFF806490A9313, 0x1)
Error: CRITICAL_STRUCTURE_CORRUPTION
Bug check description: This indicates that the kernel has detected critical kernel code or data corruption.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

Encore le même, j'étais en jeu cette fois ci

[AlexCnl]

J'ai eu ce code d'erreur sur GTA V : Exit code 0x80000003 indicates a fatal game exit (reason: Unknown Error Code)

J'ai vu qu'il y a ça dans les erreurs de ce code : DirectX version mismatch or outdated graphics or sound drivers.

J'ai eu celui la aussi :

On Mon 03/08/2020 15:04:43 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\080320-33546-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3DDB60)
Bugcheck code: 0x139 (0x3, 0xFFFFF48A842E6330, 0xFFFFF48A842E6288, 0x0)
Error: KERNEL_SECURITY_CHECK_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The kernel has detected the corruption of a critical data structure.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

On Mon 03/08/2020 15:04:43 your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x7741)
Bugcheck code: 0x139 (0x3, 0xFFFFF48A842E6330, 0xFFFFF48A842E6288, 0x0)
Error: KERNEL_SECURITY_CHECK_FAILURE
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: The kernel has detected the corruption of a critical data structure.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

[Malekal_morte]

Salut,

Surement un problème matériel, voir cette page : Diagnostiquer les problèmes matériels : Tester ses composants.

[AlexCnl]

J'ai fait un memtest et aucun problème, mon SSD et HDD sur crystaldisk sont dans un bon état.

La je vais test un OCCT

[AlexCnl]

Et ça peut pas venir d'un problème de driver ? Dans les erreurs y'a souvent marqué que c'est du à un problème de driver.

Donc j'ai fait le test OCCT sur le proco pendant 5m ça n'a rien détecté, pareil pour la GC j'ai fait 2 tests différents (3D et memtest).
J'ai l'impression qu'il y a des conflits en jeu, les erreurs que j'ai parle de driver/directX ce genre de choses

[Malekal_morte]

Peut-être oui :

Suis le tutoriel FRST. ( prends le temps de lire attentivement - tout y est bien expliqué ).

Attendre la fin du scan, un message indique que l'analyse est terminée.
Télécharge et lance le scan FRST,

Trois rapports FRST seront générés :
* FRST.txt
* Shortcut.
* Additionnal.txt

Envoie ces 3 rapports sur le site https://pjjoint.malekal.com/ et en retour donne les 3 liens pjjoint qui mènent aux rapports ici dans une nouvelle réponse afin que l'on puisse les consulter.

(Les liens bleus mènent à des tutoriels explicatifs pas à pas, clic dessus pour avoir les instructions plus précises à suivre).

[AlexCnl]

Et voila

FRST : https://pjjoint.malekal.com/files.php?i ... s11h12b6j8

ADDITION : https://pjjoint.malekal.com/files.php?i ... 8x5r7k7f13

SHORTCUT : https://pjjoint.malekal.com/files.php?i ... g15n5c12v7

[AlexCnl]

Dans Rocket league, des fois j'ai le jeu qui plante et j'ai trouvé cette erreur dans les logs :

Address = 0x75b3f989 (filename not found) [in C:\Windows\System32\KERNEL32.DLL]
Address = 0x779f7084 (filename not found) [in C:\Windows\SYSTEM32\ntdll.dll]
Address = 0x779f7054 (filename not found) [in C:\Windows\SYSTEM32\ntdll.dll]
Address = 0x779f7054 (filename not found) [in C:\Windows\SYSTEM32\ntdll.dll]

Et pareil sur gta, mon jeu crash aussi: :

Exit code 0xc0000005 indicates a fatal game exit (reason: STATUS_ACCESS_VIOLATION)
ça parle de driver aussi

Je sais pas si ça un rapport mais je le mets quand même au cas ou ^^

[Malekal_morte]

y a presque rien qui tourne.
Réinitialise Windows 10
Et si ça continue de planter, c'est matériel.

[AlexCnl]

Je l’ai déjà réinstallé plusieurs fois windows mais bon je vais encore réessayer alors.

Et y'a rien qui tourne c'est à dire ?

[AlexCnl]

J'ai la version 2004 de windows et j'ai pas le choix pour choisir la réinstallation par le cloud ou par le PC, il me demande d'avoir un support.

[Malekal_morte]

ok,

essaye de le réparer avant : Comment réparer Windows 10 sans perte de données.