bsod sur windows 10 depuis la mise à jour 1809

Tous les problèmes de Windows : message d'erreur, BSOD et écran bleu, erreur Windows Update ou d'installation, etc

Modérateur : Mods Windows

valerianst

bsod sur windows 10 depuis la mise à jour 1809

par valerianst »

Bonsoir,

J'ai des bsod alétoirement depuis la mise à jour windows 1809.

Voici le rapport de Tutoriel WhoCrashed :

Code : Tout sélectionner

System Information (local)
Computer name: PC-FIXE-VALÉRIA
Windows version: Windows 10 , 10.0, build: 17763
Windows dir: C:\WINDOWS
Hardware: ASUSTeK Computer INC., M5A78L LE
CPU: AuthenticAMD AMD FX(tm)-4100 Quad-Core Processor AMD586, level: 21
4 logical processors, active mask: 15
RAM: 8571179008 bytes total



Crash Dump Analysis
Crash dumps are enabled on your computer.

Crash dump directories:
C:\WINDOWS
C:\WINDOWS\Minidump

On Wed 14-11-18 19:59:20 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\111418-33109-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1B1040)
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF8043417F5E0, 0x0, 0xFFFFFFFFFFFFFFFF)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 14-11-18 19:59:20 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: atikmdag.sys (atikmdag+0x4627E)
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF8043417F5E0, 0x0, 0xFFFFFFFFFFFFFFFF)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\WINDOWS\System32\DriverStore\FileRepository\c0334122.inf_amd64_2e9fcce50cc19bdc\B333740\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: atikmdag.sys Advanced Micro Devices, Inc. KMODE_EXCEPTION_NOT_HANDLED



On Wed 14-11-18 15:36:33 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\111418-31109-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1B1040)
Bugcheck code: 0xA (0x1010200004, 0x2, 0x0, 0xFFFFF806759805E0)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Tue 13-11-18 16:06:45 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\111318-27656-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1B0F30)
Bugcheck code: 0xA (0x10200004, 0x2, 0x0, 0xFFFFF800144EC5E0)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.




Conclusion
4 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further
J'ai la dernière mise à jour stable des pilotes AMD et mentest n'a détecter aucun erreur.

Voici le rapport de HDTUNE:
hd-scan.png
J'ai eset smart security comme antivirus.

Comment résoudre le problème?

Merci d'avance
Vous ne pouvez pas consulter les pièces jointes insérées à ce message.
Malekal_morte
Messages : 112112
Inscription : 10 sept. 2005 13:57

Re: bsod sur windows 10 depuis la mise à jour 1809

par Malekal_morte »

Bonsoir,

Pour l'hébergement d'images sur le forum, merci de lire ce message : Règlement hébergement des images sur le forum.
4 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.)
Ce sont les pilotes ATI de ta carte graphique qui plante.
=> Réinstalle proprement les pilotes de la carte graphique
Première règle élémentaire de sécurité : on réfléchit puis on clic et pas l'inverse - Les fichiers/programmes c'est comme les bonbons, quand ça vient d'un inconnu, on n'accepte pas !
Comment protéger son PC des virus
Windows 11 : Compatibilité, Configuration minimale requise, télécharger ISO et installer Windows 11

Comment demander de l'aide sur le forum
Partagez malekal.com : n'hésitez pas à partager les articles qui vous plaisent sur la page Facebook du site.
valerianst

Re: bsod sur windows 10 depuis la mise à jour 1809

par valerianst »

merci de la réponse, je vais essayer votre solution, la prochaine fois, je respecterai le règlement sur les images.
valerianst

Re: bsod sur windows 10 depuis la mise à jour 1809

par valerianst »

Bonjour,

La solution proposé fonctionne, je n'ai plus d'écran bleu. J'espère que ça va continuer.
Malekal_morte
Messages : 112112
Inscription : 10 sept. 2005 13:57

Re: bsod sur windows 10 depuis la mise à jour 1809

par Malekal_morte »

De rien =)
Première règle élémentaire de sécurité : on réfléchit puis on clic et pas l'inverse - Les fichiers/programmes c'est comme les bonbons, quand ça vient d'un inconnu, on n'accepte pas !
Comment protéger son PC des virus
Windows 11 : Compatibilité, Configuration minimale requise, télécharger ISO et installer Windows 11

Comment demander de l'aide sur le forum
Partagez malekal.com : n'hésitez pas à partager les articles qui vous plaisent sur la page Facebook du site.
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