Rafales de plantages avec écrans bleus sur Windows 7

Tous les problèmes de Windows : message d'erreur, BSOD et écran bleu, erreur Windows Update ou d'installation, etc

Modérateur : Mods Windows

oliv44
Messages : 16
Inscription : 13 oct. 2015 10:29

Rafales de plantages avec écrans bleus sur Windows 7

par oliv44 »

Bonjour,

J'ai troqué mon vieux disque dur qui contenait Windows 7 pour du SSD et j'ai suivis un tutoriel pour "optimiser" son utilisation. A part quelques changements dans des logiciels ( Photoshop notamment), c'est + rapide, le bruit en - et aucune différence sur le plan de l'utilisation. Oui mais voilà.. depuis, j'ai tout un tas monstrueux d'écrans bleu de la mort ( bluescreen ) ... certains arrivent alors que je manipule des fichiers lourds comme des contenus multimédias (vidéos) mais à d'autres moments il fait des plantages monumentales alors qu'il n'y a que Firefox d'ouvert ou alors quand l'ordinateur n'est même pas utilisé.

Ci-joint le rapport "whocrashed".

merci pour votre aide.

Code : Tout sélectionner

------------------------------------------------------------
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
Hardware: ASUSTeK COMPUTER INC., M5A97 R2.0
CPU: AuthenticAMD AMD Phenom(tm) II X4 965 Processor AMD586, level: 16
4 logical processors, active mask: 15
RAM: 8531673088 total

--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Tue 13/10/2015 08:13:38 GMT your computer crashed
crash dump file: C:\Windows\Minidump\101315-9812-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x735C0) 
Bugcheck code: 0x50 (0x4982DA4, 0x1, 0x70F86F3B, 0x8)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. 


On Tue 13/10/2015 08:13:38 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0) 
Bugcheck code: 0x50 (0x4982DA4, 0x1, 0x70F86F3B, 0x8)
Error: PAGE_FAULT_IN_NONPAGED_AREA
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. 


On Tue 13/10/2015 07:32:22 GMT your computer crashed
crash dump file: C:\Windows\Minidump\101315-10483-01.dmp
This was probably caused by the following module: luafv.sys (0xFFFFF88005A12FB8) 
Bugcheck code: 0x50 (0xFFFFFA805CDA366A, 0x1, 0xFFFFF88005A12FB8, 0x5)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\drivers\luafv.sys
product: Système d’exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote de filtre de virtualisation de fichier LUA
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time. 


On Thu 08/10/2015 09:28:33 GMT your computer crashed
crash dump file: C:\Windows\Minidump\100815-10280-01.dmp
This was probably caused by the following module: fltmgr.sys (fltmgr+0x4CB3) 
Bugcheck code: 0xA (0xFFFFFA80278EC138, 0x2, 0x1, 0xFFFFF800033352E6)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\fltmgr.sys
product: Système d’exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Gestionnaire de filtres de système de fichiers Microsoft
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time. 


On Thu 01/10/2015 17:19:47 GMT your computer crashed
crash dump file: C:\Windows\Minidump\100115-24242-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x735C0) 
Bugcheck code: 0x1A (0x41287, 0x30, 0x0, 0x0)
Error: MEMORY_MANAGEMENT
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. 
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. 


On Thu 01/10/2015 17:09:35 GMT your computer crashed
crash dump file: C:\Windows\Minidump\100115-15459-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x735C0) 
Bugcheck code: 0xC4 (0x91, 0x2, 0xFFFFFA80095F9060, 0x0)
Error: DRIVER_VERIFIER_DETECTED_VIOLATION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This is the general bug check code for fatal errors found by Driver Verifier. 
The driver switched stacks using a method that is not supported by the operating system. The only supported way to extend a kernel mode stack is by using KeExpandKernelStackAndCallout. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. 


On Thu 01/10/2015 14:38:29 GMT your computer crashed
crash dump file: C:\Windows\Minidump\100115-14944-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x735C0) 
Bugcheck code: 0x1A (0x61940, 0x48C3000, 0x268BAAAC0ECDD09E, 0x0)
Error: MEMORY_MANAGEMENT
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. 
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. 


On Thu 01/10/2015 13:16:41 GMT your computer crashed
crash dump file: C:\Windows\Minidump\100115-17425-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x735C0) 
Bugcheck code: 0x4E (0x99, 0x130A90, 0x0, 0x151090)
Error: PFN_LIST_CORRUPT
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the page frame number (PFN) list is corrupted.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. 
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. 


On Fri 18/09/2015 10:47:47 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091815-22776-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x735C0) 
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8000357915F, 0xFFFFF8800B5C8160, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. 
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. 


On Thu 17/09/2015 18:25:34 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091715-16863-01.dmp
This was probably caused by the following module: win32k.sys (win32k+0x14E961) 
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF9600017E961, 0xFFFFF880081C41B0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\win32k.sys
product: Système d’exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote Win32 multi-utilisateurs
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. 
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Malekal_morte
Messages : 112149
Inscription : 10 sept. 2005 13:57

Re: Rafales de plantages avec écrans bleus sur Windows 7

par Malekal_morte »

Salut,

Suis le tutoriel FRST.
(et bien prendre le temps de lire afin d'appliquer correctement - tout y est expliqué).
Télécharge et lance le scan FRST, cela va générer trois rapports FRST :
* FRST.txt
* Shortcut.txt
* Additionnal.txt

Envoie, comme expliqué, ces trois rapports sur le site http://pjjoint.malekal.com et en retour donne les trois liens pjjoint qui mènent à  ses rapports ici dans une nouvelle réponse afin que l'on puisse les consulter.
Première règle élémentaire de sécurité : on réfléchit puis on clic et pas l'inverse - Les fichiers/programmes c'est comme les bonbons, quand ça vient d'un inconnu, on n'accepte pas !
Comment protéger son PC des virus
Windows 11 : Compatibilité, Configuration minimale requise, télécharger ISO et installer Windows 11

Comment demander de l'aide sur le forum
Partagez malekal.com : n'hésitez pas à partager les articles qui vous plaisent sur la page Facebook du site.
oliv44
Messages : 16
Inscription : 13 oct. 2015 10:29

Re: Rafales de plantages avec écrans bleus sur Windows 7

par oliv44 »

Bonjour,

Désolé, j'ai mis longtemps à me lancer dans la procédure. Ce qui n'a pas empêché mon ordi à me faire quelques "bleus" avec redémarrage derrière ...
Pour analyse du problème:
FRST :
http://pjjoint.malekal.com/files.php?id ... 11b138r6t7

Additionnel :
http://pjjoint.malekal.com/files.php?id ... 1t14n12o11

Shortcut :
http://pjjoint.malekal.com/files.php?id ... o13p8e10o6


Merci du temps que vous m’accordez. Cordialement, Olivier.
Malekal_morte
Messages : 112149
Inscription : 10 sept. 2005 13:57

Re: Rafales de plantages avec écrans bleus sur Windows 7

par Malekal_morte »

D'après le rapport WhoCrashed, tu as une barrette de mémoire défectueuse.
Première règle élémentaire de sécurité : on réfléchit puis on clic et pas l'inverse - Les fichiers/programmes c'est comme les bonbons, quand ça vient d'un inconnu, on n'accepte pas !
Comment protéger son PC des virus
Windows 11 : Compatibilité, Configuration minimale requise, télécharger ISO et installer Windows 11

Comment demander de l'aide sur le forum
Partagez malekal.com : n'hésitez pas à partager les articles qui vous plaisent sur la page Facebook du site.
oliv44
Messages : 16
Inscription : 13 oct. 2015 10:29

Re: Rafales de plantages avec écrans bleus sur Windows 7

par oliv44 »

Ah ???

Bon si c'est que ça c'est bien. Mais comment je fais pour déterminer quelle paire je dois changer? Y a t-il un moyen de déterminer quel slot réponds mal?
J'ai 4 XMS 2Go identiques. Et quitte à changer, je vais y mettre un peu plus de Go ...
Malekal_morte
Messages : 112149
Inscription : 10 sept. 2005 13:57

Re: Rafales de plantages avec écrans bleus sur Windows 7

par Malekal_morte »

avec MemTest.
Test les une par une en les enlevant pour trouver la coupable.
Première règle élémentaire de sécurité : on réfléchit puis on clic et pas l'inverse - Les fichiers/programmes c'est comme les bonbons, quand ça vient d'un inconnu, on n'accepte pas !
Comment protéger son PC des virus
Windows 11 : Compatibilité, Configuration minimale requise, télécharger ISO et installer Windows 11

Comment demander de l'aide sur le forum
Partagez malekal.com : n'hésitez pas à partager les articles qui vous plaisent sur la page Facebook du site.
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