ECRAN BLEU A l'AIDE JE SUIS PERDUE (BID DEFENDER!)

[eden91310]

Bonsoir,

C'est la première fois que je poste dans un forum.. je suis désespérée.. mon ordi n'arrête pas de planter et vu que je n'y connais pas grand chose je ne sais pas quoi faire...

j'ai installé Bid defender il y a 2 jours et depuis j'ai ces soucis.. est-ce que c'est lié ?

je vous envoie le rapport de mon problème :

Signature du problème :
Nom d’événement de problème: BlueScreen
Version du système: 6.1.7601.2.1.0.768.3
Identificateur de paramètres régionaux: 1036

Informations supplémentaires sur le problème :
BCCode: 4a
BCP1: 0000000077BC132A
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF8800A112CA0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Fichiers aidant à décrire le problème :
C:\Windows\Minidump\052214-39125-01.dmp
C:\Users\Sévrine\AppData\Local\Temp\WER-93865-0.sysdata.xml



Je vous remercie par avance pour votre aide (merci de me répondre avec des mots simples moi pas totalement teubée mais moi pas parler votre langue informatique !!! )

SVP AIDEZ MOI !!!!

[so.ordinateur]

bonjour à toi compatriote du 91310
viens en message privé qu'on essaye de trouver une solution à ton problème
cdlt

[gardien]

dommage de faire çà en MP, j'ai le même message d'erreur, et le suivi du problème m'aurait intéressé et d'autres aussi

[chef]

bonjour,
si c'est depuis bitdefender le plus simple serais de posé la question directement sur leur forum -->
http://forum.bitdefender.com/index.php?showforum=405

[gardien]

j'irais faire un tour merci.
enfin moi ses à l’installation que sa plante ses déjà mieux sa me laisse le temps de voir çà tranquille ;)

[eden91310]

bonjour,
si c'est depuis bitdefender le plus simple serais de posé la question directement sur leur forum -->
http://forum.bitdefender.com/index.php?showforum=405

Merci de votre aide...................................................... J'attendais plus la réponse de quelqu'un qui s'y connait en informatique.. c'est comme si vous répondiez d'emmener l'ordi chez un réparateur.. vous ne m'aidez pas et votre intervention ne sert à rien..

J'ai demandé de l'aide poliment et gentiment j'attends des réponses pertinentes d'expert en informatique qui connaissent ce genre de problème et ont de vraies solutions

Je suis toujours perdue donc si quelqu'un a pitié........................ MERCI

[chef]

bonjour,
j'ai trouver ceci sur leur forum http://forum.bitdefender.com/index.php?showtopic=53770
après vous avez quoi comme os.
le pourquoi je dis d'aller sur leur forum, parce que ils sont peut être des remonter comme je viens de vous mettre plus haut entre bitdefender par exemple et win 8.1.
autre exemple avec win 7 -->http://forum.bitdefender.com/index.php?showtopic=52425
Pour voir :
Exécute WhoCrashed en tant qu'administrateur et poste le rapport.

[eden91310]

bonjour,
j'ai trouver ceci sur leur forum http://forum.bitdefender.com/index.php?showtopic=53770
après vous avez quoi comme os.
le pourquoi je dis d'aller sur leur forum, parce que ils sont peut être des remonter comme je viens de vous mettre plus haut entre bitdefender par exemple et win 8.1.
autre exemple avec win 7 -->http://forum.bitdefender.com/index.php?showtopic=52425
Pour voir :
Exécute WhoCrashed en tant qu'administrateur et poste le rapport.

merci pour ton aide .. le rapport donne ça :

Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Fri 23/05/2014 10:02:32 GMT your computer crashed
crash dump file: C:\Windows\Minidump\052314-20280-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0x4A (0x770B132A, 0x2, 0x0, 0xFFFFF88007FF4CA0)
Error: IRQL_GT_ZERO_AT_SYSTEM_SERVICE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a thread is returning to user mode from a system call when its IRQL is still above PASSIVE_LEVEL.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 23/05/2014 10:02:32 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x4A (0x770B132A, 0x2, 0x0, 0xFFFFF88007FF4CA0)
Error: IRQL_GT_ZERO_AT_SYSTEM_SERVICE
Bug check description: This indicates that a thread is returning to user mode from a system call when its IRQL is still above PASSIVE_LEVEL.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 23/05/2014 09:53:11 GMT your computer crashed
crash dump file: C:\Windows\Minidump\052314-16286-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0x4A (0x7723132A, 0x2, 0x0, 0xFFFFF88009BF5CA0)
Error: IRQL_GT_ZERO_AT_SYSTEM_SERVICE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a thread is returning to user mode from a system call when its IRQL is still above PASSIVE_LEVEL.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 22/05/2014 22:10:13 GMT your computer crashed
crash dump file: C:\Windows\Minidump\052314-16473-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0x4A (0x76FF132A, 0x2, 0x0, 0xFFFFF88005870CA0)
Error: IRQL_GT_ZERO_AT_SYSTEM_SERVICE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a thread is returning to user mode from a system call when its IRQL is still above PASSIVE_LEVEL.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 22/05/2014 21:52:37 GMT your computer crashed
crash dump file: C:\Windows\Minidump\052214-16504-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0x4A (0x770A132A, 0x2, 0x0, 0xFFFFF88007452CA0)
Error: IRQL_GT_ZERO_AT_SYSTEM_SERVICE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a thread is returning to user mode from a system call when its IRQL is still above PASSIVE_LEVEL.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 22/05/2014 20:43:36 GMT your computer crashed
crash dump file: C:\Windows\Minidump\052214-39125-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0x4A (0x77BC132A, 0x2, 0x0, 0xFFFFF8800A112CA0)
Error: IRQL_GT_ZERO_AT_SYSTEM_SERVICE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a thread is returning to user mode from a system call when its IRQL is still above PASSIVE_LEVEL.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 22/05/2014 09:25:40 GMT your computer crashed
crash dump file: C:\Windows\Minidump\052214-28969-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0x4A (0x7795132A, 0x2, 0x0, 0xFFFFF88009CCECA0)
Error: IRQL_GT_ZERO_AT_SYSTEM_SERVICE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a thread is returning to user mode from a system call when its IRQL is still above PASSIVE_LEVEL.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 22/05/2014 07:56:44 GMT your computer crashed
crash dump file: C:\Windows\Minidump\052214-17316-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0x4A (0x76F1132A, 0x2, 0x0, 0xFFFFF8800944BCA0)
Error: IRQL_GT_ZERO_AT_SYSTEM_SERVICE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a thread is returning to user mode from a system call when its IRQL is still above PASSIVE_LEVEL.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 22/05/2014 07:16:55 GMT your computer crashed
crash dump file: C:\Windows\Minidump\052214-53945-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0x4A (0x76F2132A, 0x2, 0x0, 0xFFFFF88008CA6CA0)
Error: IRQL_GT_ZERO_AT_SYSTEM_SERVICE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a thread is returning to user mode from a system call when its IRQL is still above PASSIVE_LEVEL.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 21/05/2014 23:58:33 GMT your computer crashed
crash dump file: C:\Windows\Minidump\052214-16582-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0x4A (0x7705132A, 0x2, 0x0, 0xFFFFF88003CA3CA0)
Error: IRQL_GT_ZERO_AT_SYSTEM_SERVICE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a thread is returning to user mode from a system call when its IRQL is still above PASSIVE_LEVEL.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.




--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

11 crash dumps have been found and analyzed. Only 10 are included in this report. No offending third party drivers have been found. Connsider using WhoCrashed Professional which offers more detailed analysis using symbol resolution. Also configuring your system to produce a full memory dump may help you.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.






Qu'est ce que je fais maintenant stp ?

merci

[chef]

re,
fais ceci

Télécharge HiJackThis de Merijn sur ton bureau.

• Procède à son installation.
• Une fois l'installation achevée, lance le via son icône sur le bureau ou bien via Démarrer>Tous les Programmes>HijackThis>Hijackthis
• Clique sur "Do a system scan and save a logfile".
• Le rapport s'affiche dans le bloc-note à présent.
• Copie colle son contenu dans ton prochain message sur le forum.

Note: Tu peut t'aider de ce tutorial si tu rencontre un problème: Guide sur HiJackThis

[eden91310]

re,
fais ceci

Télécharge HiJackThis de Merijn sur ton bureau.

• Procède à son installation.
• Une fois l'installation achevée, lance le via son icône sur le bureau ou bien via Démarrer>Tous les Programmes>HijackThis>Hijackthis
• Clique sur "Do a system scan and save a logfile".
• Le rapport s'affiche dans le bloc-note à présent.
• Copie colle son contenu dans ton prochain message sur le forum.

Note: Tu peut t'aider de ce tutorial si tu rencontre un problème: Guide sur HiJackThis

voilà :

Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 17:50:20, on 23/05/2014
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.17041)


Boot mode: Normal

Running processes:
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Bitdefender\Bitdefender\antispam32\bdapppassmgr.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\Sévrine\Downloads\HijackThis (1).exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Bitdefender Wallet - {1DAC0C53-7D23-4AB3-856A-B04D98CD982A} - C:\Program Files\Bitdefender\Bitdefender\Antispam32\pmbxie.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files (x86)\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\YouCam" UpdateWithCreateOnce "Software\CyberLink\YouCam\2.0"
O4 - HKLM\..\Run: [Nikon Message Center 2] C:\Program Files (x86)\Nikon\Nikon Message Center 2\NkMC2.exe -s
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Bitdefender Wallet Agent] "C:\Program Files\Bitdefender\Bitdefender\pmbxag.exe"
O4 - HKCU\..\Run: [Bitdefender Wallet] "C:\Program Files\Bitdefender\Bitdefender\pwdmanui.exe" --hidden --nowizard
O4 - HKCU\..\Run: [Bitdefender Agent de l'application Wallet] "C:\Program Files\Bitdefender\Bitdefender\antispam32\bdapppassmgr.exe"
O4 - HKUS\S-1-5-18\..\Run: [Bitdefender Wallet Agent] "C:\Program Files\Bitdefender\Bitdefender\pmbxag.exe" (User 'Système')
O4 - HKUS\S-1-5-18\..\Run: [Bitdefender Wallet] "C:\Program Files\Bitdefender\Bitdefender\pwdmanui.exe" --hidden --nowizard (User 'Système')
O4 - HKUS\S-1-5-18\..\Run: [Bitdefender Agent de l'application Wallet] "C:\Program Files\Bitdefender\Bitdefender\antispam32\bdapppassmgr.exe" (User 'Système')
O4 - HKUS\S-1-5-18\..\RunOnce: [SPReview] "C:\Windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601 (User 'Système')
O4 - HKUS\.DEFAULT\..\Run: [Bitdefender Wallet Agent] "C:\Program Files\Bitdefender\Bitdefender\pmbxag.exe" (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [SPReview] "C:\Windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601 (User 'Default user')
O8 - Extra context menu item: &Envoyer à OneNote - res://C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Envoyer à OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: &Envoyer à OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: Notes &liées OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: Notes &liées OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O20 - AppInit_DLLs:
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\aelupsvc.dll,-1 (AeLookupSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: @%systemroot%\system32\appidsvc.dll,-100 (AppIDSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\appinfo.dll,-100 (Appinfo) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\audiosrv.dll,-204 (AudioEndpointBuilder) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\audiosrv.dll,-200 (AudioSrv) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\AxInstSV.dll,-103 (AxInstSV) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\bdesvc.dll,-100 (BDESVC) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\bfe.dll,-1001 (BFE) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\qmgr.dll,-1000 (BITS) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%systemroot%\system32\browser.dll,-100 (Browser) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\bthserv.dll,-101 (bthserv) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\certprop.dll,-11 (CertPropSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\cryptsvc.dll,-1001 (CryptSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @oleres.dll,-5012 (DcomLaunch) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\defragsvc.dll,-101 (defragsvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\dhcpcore.dll,-100 (Dhcp) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\dnsapi.dll,-101 (Dnscache) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\dot3svc.dll,-1102 (dot3svc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\dps.dll,-500 (DPS) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%systemroot%\system32\eapsvc.dll,-1 (EapHost) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\ehome\ehrecvr.exe,-101 (ehRecvr) - Unknown owner - C:\Windows\ehome\ehRecvr.exe
O23 - Service: @%SystemRoot%\ehome\ehsched.exe,-101 (ehSched) - Unknown owner - C:\Windows\ehome\ehsched.exe
O23 - Service: @%SystemRoot%\system32\wevtsvc.dll,-200 (eventlog) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @comres.dll,-2450 (EventSystem) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\fdPHost.dll,-100 (fdPHost) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\fdrespub.dll,-100 (FDResPub) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\FntCache.dll,-100 (FontCache) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @gpapi.dll,-112 (gpsvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: Service Google Update (gupdate) (gupdate) - Unknown owner - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Service Google Update (gupdatem) (gupdatem) - Unknown owner - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: @%SystemRoot%\System32\hidserv.dll,-101 (hidserv) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\kmsvc.dll,-6 (hkmsvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\ListSvc.dll,-100 (HomeGroupListener) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\provsvc.dll,-100 (HomeGroupProvider) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ikeext.dll,-501 (IKEEXT) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\IPBusEnum.dll,-102 (IPBusEnum) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\iphlpsvc.dll,-500 (iphlpsvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2946 (KtmRm) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%systemroot%\system32\srvsvc.dll,-100 (LanmanServer) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\wkssvc.dll,-100 (LanmanWorkstation) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\lltdres.dll,-1 (lltdsvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\lmhsvc.dll,-101 (lmhosts) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\mmcss.dll,-100 (MMCSS) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\FirewallAPI.dll,-23090 (MpsSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\iscsidsc.dll,-5000 (MSiSCSI) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\msimsg.dll,-27 (msiserver) - Unknown owner - C:\Windows\system32\msiexec.exe
O23 - Service: @%SystemRoot%\system32\qagentrt.dll,-6 (napagent) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\netman.dll,-109 (Netman) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\netprofm.dll,-202 (netprofm) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\nlasvc.dll,-1 (NlaSvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\nsisvc.dll,-200 (nsi) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\pnrpsvc.dll,-8004 (p2pimsvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\p2psvc.dll,-8006 (p2psvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\pcasvc.dll,-1 (PcaSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\sysWow64\perfhost.exe,-2 (PerfHost) - Unknown owner - C:\Windows\SysWow64\perfhost.exe
O23 - Service: @%systemroot%\system32\pla.dll,-500 (pla) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\umpnpmgr.dll,-100 (PlugPlay) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\pnrpauto.dll,-8002 (PNRPAutoReg) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\pnrpsvc.dll,-8000 (PNRPsvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\polstore.dll,-5010 (PolicyAgent) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\umpo.dll,-100 (Power) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\profsvc.dll,-300 (ProfSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%Systemroot%\system32\rasauto.dll,-200 (RasAuto) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%Systemroot%\system32\rasmans.dll,-200 (RasMan) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @regsvc.dll,-1 (RemoteRegistry) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: Rezip - Unknown owner - C:\Windows\SysWOW64\Rezip.exe
O23 - Service: @%windir%\system32\RpcEpMap.dll,-1001 (RpcEptMapper) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @oleres.dll,-5010 (RpcSs) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: SafeBox - Bitdefender - C:\Program Files\Bitdefender\Bitdefender SafeBox\safeboxservice.exe
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\System32\SCardSvr.dll,-1 (SCardSvr) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\schedsvc.dll,-100 (Schedule) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\certprop.dll,-13 (SCPolicySvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\sdrsvc.dll,-107 (SDRSVC) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\Sens.dll,-200 (SENS) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\sensrsvc.dll,-1000 (SensrSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\SessEnv.dll,-1026 (SessionEnv) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\shsvcs.dll,-12288 (ShellHWDetection) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppuinotify.dll,-103 (sppuinotify) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\ssdpsrv.dll,-100 (SSDPSRV) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\sstpsvc.dll,-200 (SstpSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\wiaservc.dll,-9 (stisvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\swprv.dll,-103 (swprv) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\sysmain.dll,-1000 (SysMain) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\TabSvc.dll,-100 (TabletInputService) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\tapisrv.dll,-10100 (TapiSrv) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\tbssvc.dll,-100 (TBS) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\termsrv.dll,-268 (TermService) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\themeservice.dll,-8192 (Themes) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%systemroot%\system32\mmcss.dll,-102 (THREADORDER) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\trkwks.dll,-1 (TrkWks) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\servicing\TrustedInstaller.exe,-100 (TrustedInstaller) - Unknown owner - C:\Windows\servicing\TrustedInstaller.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Bitdefender Desktop Update Service (UPDATESRV) - Bitdefender - C:\Program Files\Bitdefender\Bitdefender\updatesrv.exe
O23 - Service: @%systemroot%\system32\upnphost.dll,-213 (upnphost) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\dwm.exe,-2000 (UxSms) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: Bitdefender Virus Shield (VSSERV) - Bitdefender - C:\Program Files\Bitdefender\Bitdefender\vsserv.exe
O23 - Service: @%SystemRoot%\system32\w32time.dll,-200 (W32Time) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%systemroot%\system32\wbiosrvc.dll,-100 (WbioSrvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\wcncsvc.dll,-3 (wcncsvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\WcsPlugInService.dll,-200 (WcsPlugInService) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\wdi.dll,-502 (WdiServiceHost) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%systemroot%\system32\wdi.dll,-500 (WdiSystemHost) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%systemroot%\system32\webclnt.dll,-100 (WebClient) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\wecsvc.dll,-200 (Wecsvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\wercplsupport.dll,-101 (wercplsupport) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\wersvc.dll,-100 (WerSvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%ProgramFiles%\Windows Defender\MsMpRes.dll,-103 (WinDefend) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\winhttp.dll,-100 (WinHttpAutoProxySvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%Systemroot%\system32\wbem\wmisvc.dll,-205 (Winmgmt) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%Systemroot%\system32\wsmsvc.dll,-101 (WinRM) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\wlansvc.dll,-257 (Wlansvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: @%SystemRoot%\system32\wpcsvc.dll,-100 (WPCSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\wpdbusenum.dll,-100 (WPDBusEnum) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\wscsvc.dll,-200 (wscsvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%systemroot%\system32\SearchIndexer.exe,-103 (WSearch) - Unknown owner - C:\Windows\system32\SearchIndexer.exe
O23 - Service: @%systemroot%\system32\wuaueng.dll,-105 (wuauserv) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\wudfsvc.dll,-1000 (wudfsvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\wwansvc.dll,-257 (WwanSvc) - Unknown owner - C:\Windows\system32\svchost.exe

--
End of file - 23255 bytes


si tu arrives à décoder .. moi pas !

[chef]

re,

O23 - Service: @%ProgramFiles%\Windows Defender\MsMpRes.dll,-103 (WinDefend) - Unknown owner - C:\Windows\System32\svchost.exe

désactive defender :
Démarrer > Exécuter > Taper services.msc et valider par OK.

Dans la fenêtre qui s'ouvre, rechercher Windows Defender et placer ce service en "Désactivé" (double clic dessus > Type de démarrage > Désactivé).
redémarre et dit moi si y a du mieux

[eden91310]

Euh... question conne si je désinstalle je l'aurais toujours (car ça m'a couté 59 euros d'acheter cet antivirus ?)

[eden91310]

sinon je ne comprends pas le :

"désactive defender :
Démarrer > Exécuter > Taper services.msc et valider par OK."

je vais où pour faire ça ? dans démarrer je ne vois pas la commande exécuter

(j'avais prévenu que j'étais pas douée!)

[gardien]

tu écrit "exécuter" dans ton menu démarrer il va le chercher et le propose tous en haut, tu clique dessus et tape "services.msc"

[eden91310]

ok j'en sui à l'étape où il faut que je désactive.. j'en ai plusieurs des bid defender je les desactive tous ?

par contre quand je mets appliquer ou Ok ça me dit "accès refusé"