Blue screen et touches non fonctionelles

[call911]

Bonjour,

J'ai des erreurs type blue screen qui sont de plus en plus fréquentes et deux touches qui ne fonctionnent plus.
Je n'ai pas trouvé de procédure pour analyser ce type de pb.
Est ce que vous auriez une piste à me proposer?
Merci

[SkyTech]

Salut,

Exécute WhoCrashed en tant qu'administrateur et poste le rapport.

[call911]

Merci beaucoup,

Voici ce que donne le rapport:

• System Information (local)
  --------------------------------------------------------------------------------
  
  computer name: LES7NAINS-PC
  windows version: Windows 7 Service Pack 1, 6.1, build: 7601
  windows dir: C:\Windows
  Hardware: K53SC, ASUSTeK Computer Inc.
  CPU: GenuineIntel Intel(R) Core(TM) i3-2310M CPU @ 2.10GHz Intel586, level: 6
  4 logical processors, active mask: 15
  RAM: 4201345024 total
  VM: 2147352576, free: 1932042240
  
  
  
  
  --------------------------------------------------------------------------------
  Crash Dump Analysis
  --------------------------------------------------------------------------------
  
  Crash dump directory: C:\Windows\Minidump
  
  Crash dumps are enabled on your computer.
  
  On Tue 04/02/2014 22:52:06 GMT your computer crashed
  crash dump file: C:\Windows\memory.dmp
  This was probably caused by the following module: Unknown (0xFFFFF8000332A41F)
  Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8000332A41F, 0xFFFFF8800E075000, 0x0)
  Error: SYSTEM_SERVICE_EXCEPTION
  Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
  This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
  A third party driver was identified as the probable root cause of this system error.
  Google query: SYSTEM_SERVICE_EXCEPTION
  
  
  
  On Sat 04/01/2014 17:02:39 GMT your computer crashed
  crash dump file: C:\Windows\Minidump\010414-21106-01.dmp
  This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
  Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8000331941F, 0xFFFFF8800D8E6A60, 0x0)
  Error: SYSTEM_SERVICE_EXCEPTION
  file path: C:\Windows\system32\ntoskrnl.exe
  product: Microsoft® Windows® Operating System
  company: Microsoft Corporation
  description: NT Kernel & System
  Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
  This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
  The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
  
  
  
  On Sun 29/12/2013 16:37:49 GMT your computer crashed
  crash dump file: C:\Windows\Minidump\122913-22308-01.dmp
  This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
  Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8000332441F, 0xFFFFF880205AB000, 0x0)
  Error: SYSTEM_SERVICE_EXCEPTION
  file path: C:\Windows\system32\ntoskrnl.exe
  product: Microsoft® Windows® Operating System
  company: Microsoft Corporation
  description: NT Kernel & System
  Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
  This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
  The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
  
  
  
  On Fri 27/12/2013 07:25:54 GMT your computer crashed
  crash dump file: C:\Windows\Minidump\122713-24445-01.dmp
  This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
  Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8000337041F, 0xFFFFF8800E4DA000, 0x0)
  Error: SYSTEM_SERVICE_EXCEPTION
  file path: C:\Windows\system32\ntoskrnl.exe
  product: Microsoft® Windows® Operating System
  company: Microsoft Corporation
  description: NT Kernel & System
  Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
  This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
  The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
  
  
  
  On Fri 20/12/2013 21:25:16 GMT your computer crashed
  crash dump file: C:\Windows\Minidump\122013-45396-01.dmp
  This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
  Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80003369990, 0xFFFFF8800D5E0A50, 0x0)
  Error: SYSTEM_SERVICE_EXCEPTION
  file path: C:\Windows\system32\ntoskrnl.exe
  product: Microsoft® Windows® Operating System
  company: Microsoft Corporation
  description: NT Kernel & System
  Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
  This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
  The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
  
  
  
  On Thu 26/09/2013 15:46:30 GMT your computer crashed
  crash dump file: C:\Windows\Minidump\092613-20685-01.dmp
  This was probably caused by the following module: asmtxhci.sys (0xFFFFF880060D6A60)
  Bugcheck code: 0x50 (0xFFFFF880077E73B8, 0x0, 0xFFFFF880060D6A60, 0x0)
  Error: PAGE_FAULT_IN_NONPAGED_AREA
  file path: C:\Windows\system32\drivers\asmtxhci.sys
  product: ASMedia USB 3.0 Host Drivers
  company: ASMedia Technology Inc
  description: ASMEDIA XHCI Host Controller Driver
  Bug check description: This indicates that invalid system memory has been referenced.
  This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
  A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: asmtxhci.sys (ASMEDIA XHCI Host Controller Driver, ASMedia Technology Inc).
  Google query: ASMedia Technology Inc PAGE_FAULT_IN_NONPAGED_AREA
  
  
  
  On Tue 04/06/2013 14:22:59 GMT your computer crashed
  crash dump file: C:\Windows\Minidump\060613-34523-01.dmp
  This was probably caused by the following module: ntoskrnl.exe (nt+0x78A7A)
  Bugcheck code: 0x1000009F (0x4, 0x258, 0xFFFFFA8003FEEB50, 0xFFFFF80000BA2740)
  Error: CUSTOM_ERROR
  file path: C:\Windows\system32\ntoskrnl.exe
  product: Microsoft® Windows® Operating System
  company: Microsoft Corporation
  description: NT Kernel & System
  The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
  
  
  
  On Sat 01/12/2012 15:45:23 GMT your computer crashed
  crash dump file: C:\Windows\Minidump\120112-36005-01.dmp
  This was probably caused by the following module: ntoskrnl.exe (nt+0x7EFC0)
  Bugcheck code: 0x9F (0x3, 0xFFFFFA8004011E30, 0xFFFFF80000B9C3D8, 0xFFFFFA8009619560)
  Error: DRIVER_POWER_STATE_FAILURE
  file path: C:\Windows\system32\ntoskrnl.exe
  product: Microsoft® Windows® Operating System
  company: Microsoft Corporation
  description: NT Kernel & System
  Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
  This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
  The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
  
  
  
  
  --------------------------------------------------------------------------------
  Conclusion
  --------------------------------------------------------------------------------
  
  8 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
  
  asmtxhci.sys (ASMEDIA XHCI Host Controller Driver, ASMedia Technology Inc)
  
  If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.

visiblement, les liens proposés ne se copient pas dans le texte...

Merci pour ton aide.

[SkyTech]

Re,

Mets à jour tes pilotes, en particulier USB : http://forum.malekal.com/tenir-ses-pilo ... ml#p137959