Redémarrage écran bleu

Tous les problèmes de Windows : message d'erreur, BSOD et écran bleu, erreur Windows Update ou d'installation, etc

Modérateur : Mods Windows

majdouline

Redémarrage écran bleu

par majdouline »

Bonjour,

J'ai un problème sur mon ordinateur. Après 20-30 min il redémarre en affichant un écran bleu comme ceci :
http://www.hapshack.com/images/dAVXz.jpg

J'ai installé un pilote pour mon imprimante mais l'installation s'est interrompue, je l'ai relancée une 2e fois et un message indiquait que l'imprimante était incompatible avec Windows 7... Je ne sais pas si le problème est lié à cela.

Un grand merci pour votre aide ! :)

Voici le rapport de WhoCrashed me :
System Information (local)

computer name: PC-PC
windows version: Windows 7 , 6.1, build: 7600
windows dir: C:\Windows
CPU: GenuineIntel Pentium(R) Dual-Core CPU E5200 @ 2.50GHz Intel586, level: 6
2 logical processors, active mask: 3
RAM: 3184779264 total
VM: 2147352576, free: 2015174656



Crash Dump Analysis

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Mon 23/09/2013 18:34:55 GMT your computer crashed
crash dump file: C:\Windows\Minidump\092313-14710-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x8C92C)
Bugcheck code: 0x116 (0xFFFFFFFF85145510, 0xFFFFFFFF902189B0, 0x0, 0xC)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Mon 23/09/2013 18:34:55 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl!TdrCreateRecoveryContext+0x1F2)
Bugcheck code: 0x116 (0xFFFFFFFF85145510, 0xFFFFFFFF902189B0, 0x0, 0xC)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Mon 23/09/2013 18:09:28 GMT your computer crashed
crash dump file: C:\Windows\Minidump\092313-15334-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x8C92C)
Bugcheck code: 0x116 (0xFFFFFFFF851DB008, 0xFFFFFFFF904199B0, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Mon 23/09/2013 17:54:25 GMT your computer crashed
crash dump file: C:\Windows\Minidump\092313-15054-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x8C92C)
Bugcheck code: 0x116 (0xFFFFFFFF86927008, 0xFFFFFFFF902459B0, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Mon 23/09/2013 17:29:26 GMT your computer crashed
crash dump file: C:\Windows\Minidump\092313-14071-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x8C92C)
Bugcheck code: 0x116 (0xFFFFFFFF850D2510, 0xFFFFFFFF902439B0, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Mon 23/09/2013 17:02:00 GMT your computer crashed
crash dump file: C:\Windows\Minidump\092313-13572-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x8C92C)
Bugcheck code: 0x116 (0xFFFFFFFF86091008, 0xFFFFFFFF902189B0, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Mon 23/09/2013 16:16:18 GMT your computer crashed
crash dump file: C:\Windows\Minidump\092313-13400-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x8C92C)
Bugcheck code: 0x116 (0xFFFFFFFF85148510, 0xFFFFFFFF9024B9B0, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



Conclusion

7 crash dumps have been found and analyzed. No offending third party drivers have been found. Consider configuring your system to produce a full memory dump for better analysis.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
SkyTech

Re: Redémarrage écran bleu

par SkyTech »

Bonjour,

Tu peux faire une restauration système pour éliminer la piste du pilote d'impression : http://www.commentcamarche.net/faq/1794 ... -windows-7

Si ça ne change rien, mets à jour tes pilotes : http://forum.malekal.com/tenir-ses-pilo ... 17355.html
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