Plantage : Ecran bleu DRIVER_IRQL_NOT_LESS_OR_EQUAL

Tous les problèmes de Windows : message d'erreur, BSOD et écran bleu, erreur Windows Update ou d'installation, etc

Modérateur : Mods Windows

Flodino
Messages : 22
Inscription : 26 mars 2013 17:43

Plantage : Ecran bleu DRIVER_IRQL_NOT_LESS_OR_EQUAL

par Flodino »

Bonjour !
En ce moment, quand j'utilise un logiciel nécessitant assez de performance, l'écran bleu apparait avec DRIVER_IRQL_NOT_LESS_OR_EQUAL

J'ai fait un rapport avec who crashed
ça donne :
System Information (local)
--------------------------------------------------------------------------------

computer name: FLORENT-PC
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
CPU: GenuineIntel Intel(R) Core(TM)2 Quad CPU Q9400 @ 2.66GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 3488735232 total
VM: 2147352576, free: 1938997248




--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Fri 03/05/2013 15:21:14 GMT your computer crashed
crash dump file: C:\Windows\Minidump\050313-20482-01.dmp
This was probably caused by the following module: usbport.sys (USBPORT+0x436C)
Bugcheck code: 0xD1 (0x3, 0x2, 0x1, 0xFFFFFFFF91F8F36C)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\usbport.sys
product: Système d’exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote de port USB 1.1 & 2.0
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Fri 03/05/2013 15:21:14 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: hal.sys (hal!KeRaiseIrqlToSynchLevel+0x8F)
Bugcheck code: 0xD1 (0x3, 0x2, 0x1, 0xFFFFFFFF91F8F36C)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: hal.sys .
Google query: hal.sys DRIVER_IRQL_NOT_LESS_OR_EQUAL



On Thu 02/05/2013 20:51:12 GMT your computer crashed
crash dump file: C:\Windows\Minidump\050213-25802-01.dmp
This was probably caused by the following module: usbport.sys (USBPORT+0x5F40)
Bugcheck code: 0xD1 (0x2, 0x2, 0x1, 0xFFFFFFFF91B36F40)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\usbport.sys
product: Système d’exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote de port USB 1.1 & 2.0
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.




--------------------------------------------------------------------------------
Conclusion
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3 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

hal.sys

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.


J'ai fait des recherches, j'ai trouvé une information me conseillant de rajouter de la ram, est ce une raison possible ?
( mon système est à jour )
Merci d'avance !
SkyTech

Re: Plantage : Ecran bleu DRIVER_IRQL_NOT_LESS_OR_EQUAL

par SkyTech »

Flodino
Messages : 22
Inscription : 26 mars 2013 17:43

Re: Plantage : Ecran bleu DRIVER_IRQL_NOT_LESS_OR_EQUAL

par Flodino »

Ils sont à jour mais en fait je crois que ça vient du message qui apparait de plus en plus souvent au démarrage :
" kdbsync.exe a cessé de fonctionner "
J'ai cherché sur les forums mais je n'ai trouvé aucun message qui m'a réellement aidé et que j'ai pu comprendre.
J'aimerais savoir si ça a un rapport déjà :) merci !
SkyTech

Re: Plantage : Ecran bleu DRIVER_IRQL_NOT_LESS_OR_EQUAL

par SkyTech »

Bonsoir,

C'est possible, ce processus est lié au pilote de la carte graphique ATI.
Désinstalle puis réinstalle le pilote à partir du site du constructeur.
Flodino
Messages : 22
Inscription : 26 mars 2013 17:43

Re: Plantage : Ecran bleu DRIVER_IRQL_NOT_LESS_OR_EQUAL

par Flodino »

Je me demandais, pour résoudre ce problème avec ATI, si je désinstalle mon driver à partir de là :
Image
ça risque pas de faire des dommages au pc ?
Je pourrai ensuite le réinstaller comment ?
Merci beaucoup !
doc pc

Re: Plantage : Ecran bleu DRIVER_IRQL_NOT_LESS_OR_EQUAL

par doc pc »

'soir,

tu as deux périphériques qui posent probléme déja!
TLD ne trouve rien dessus??
désinstalle les et redemarre le Pc!

@+
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