perte connexion internet

[tiph]

Bonjour, voici mon problème je travaille sur un pc pour mon boulot et depuis 1 semaine j'ai des perte de connexion internet, celle-ci revient après un certain temps (ça peut aller de moins d'une minute à un bon moment :/) , j'ai pourtant accès au réseau local( mais je ne vois plus que mon pc), j'ai lancer un nettoyage avec malwarebyte en mode sans échec (rapport ci dessous) mais cela continue encore je m'en retourne alors vers vous car cela ne doit pas être suffisant :/

merci par avance.

je vous poste aussi un rapport hijackthis après celui-ci.

pour infos: amadeus (vianeo) est une de nos application pro ainsi que gestour (perinfo)

Malwarebytes' Anti-Malware 1.46
http://www.malwarebytes.org

Version de la base de données: 4447

Windows 5.1.2600 Service Pack 3 (Safe Mode)
Internet Explorer 8.0.6001.18702

19/08/2010 14:14:56
mbam-log-2010-08-19 (14-14-56).txt

Type d'examen: Examen complet (C:\|)
Elément(s) analysé(s): 197178
Temps écoulé: 1 heure(s), 2 minute(s), 58 seconde(s)

Processus mémoire infecté(s): 0
Module(s) mémoire infecté(s): 0
Clé(s) du Registre infectée(s): 27
Valeur(s) du Registre infectée(s): 3
Elément(s) de données du Registre infecté(s): 0
Dossier(s) infecté(s): 0
Fichier(s) infecté(s): 2

Processus mémoire infecté(s):
(Aucun élément nuisible détecté)

Module(s) mémoire infecté(s):
(Aucun élément nuisible détecté)

Clé(s) du Registre infectée(s):
HKEY_CLASSES_ROOT\smart-shopper.hbax (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\smart-shopper.hbax.1 (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\smart-shopper.hbinfoband (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\smart-shopper.hbinfoband.1 (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\smart-shopper.iebutton (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\smart-shopper.iebutton.1 (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\smart-shopper.iebuttona (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\smart-shopper.iebuttona.1 (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\smart-shopper.iebuttonb (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\smart-shopper.iebuttonb.1 (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\smart-shopper.smrt-shprctrl (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\smart-shopper.smrt-shprctrl.1 (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{90f62ef7-58d1-4e8e-bb3e-cfb10ba9e47b} (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{b2b92bc9-e149-4ee8-a93e-0b8cfb329808} (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{e79b1445-dfea-4bef-a786-e0c0f33c863b} (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{022c671f-6cba-4a03-a8f9-3b3a361b235a} (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{305c6cb1-9d31-4489-881d-5a8e2dc3fe14} (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{8ad815fc-607b-419f-8b70-d345a507a54e} (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\{8bcb5337-ec01-4e38-840c-a964f174255b} (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{4a7c84e2-e95c-43c6-8dd3-03abcd0eb60e} (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3cc3d8fe-f0e0-4dd1-a69a-8c56bcc7bebf} (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3cc3d8fe-f0e0-4dd1-a69a-8c56bcc7bec0} (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{4a7c84e2-e95c-43c6-8dd3-03abcd0eb60e} (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{8bcb5337-ec01-4e38-840c-a964f174255b} (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{3cc3d8fe-f0e0-4dd1-a69a-8c56bcc7bebf} (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{3cc3d8fe-f0e0-4dd1-a69a-8c56bcc7bec0} (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Hotbar (Adware.Hotbar) -> Quarantined and deleted successfully.

Valeur(s) du Registre infectée(s):
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Extensions\CmdMapping\{3cc3d8fe-f0e0-4dd1-a69a-8c56bcc7bebf} (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Extensions\CmdMapping\{3cc3d8fe-f0e0-4dd1-a69a-8c56bcc7bec0} (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{90b8b761-df2b-48ac-bbe0-bcc03a819b3b} (Adware.Zango) -> Quarantined and deleted successfully.

Elément(s) de données du Registre infecté(s):
(Aucun élément nuisible détecté)

Dossier(s) infecté(s):
(Aucun élément nuisible détecté)

Fichier(s) infecté(s):
C:\Documents and Settings\agent\Bureau\backups\backup-20100816-170511-824.dll (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{6B545D7D-D0D0-42C0-85A5-D58EE67CACD9}\RP878\A0114866.dll (Adware.SmartShopper) -> Quarantined and deleted successfully.


SCAN HIJACKTHIS:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:42:01, on 23/08/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Automatic Update\AutoUpdate.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Automatic Update\AutoUpdateGUI.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\RealVNC\winvnc.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.fr/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Fichiers communs\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Fichiers communs\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVICE LOCAL')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVICE RÉSEAU')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: RealVNC.lnk = C:\Program Files\RealVNC\winvnc.exe
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Recherche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.destino.amadeus.com
O15 - Trusted Zone: http://*.amadeus.com
O15 - Trusted Zone: http://*.amadeus.fr
O15 - Trusted Zone: http://*.amadeus.net
O15 - Trusted Zone: http://*.amadeuscruise.com
O15 - Trusted Zone: http://*.amadeusferry.com
O15 - Trusted Zone: http://*.amadeusproweb.com
O15 - Trusted Zone: http://*.amadeusvista.com
O15 - Trusted Zone: http://*.navitel.fr
O15 - Trusted Zone: http://*.sncm.fr
O15 - Trusted Zone: http://*.start.de
O15 - Trusted Zone: http://*.vianeo.com
O15 - Trusted Zone: http://*.amadeusproweb.com (HKLM)
O15 - Trusted Zone: http://*.amadeusvista.com (HKLM)
O16 - DPF: {051FE707-9706-11D5-A836-000102A7C938} (Amadeus Automatic Update) - http://certificates.amadeusvista.com/sg ... 26P502.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {3D518D7D-422F-4787-AC71-10BB552E897B} (Amadeus_SP2_Patcher Class) - http://amadeusvista.com/VWP/common/cabs/SP2Patch.CAB
O16 - DPF: {B151B524-F451-4036-9663-B3944FA710DF} (ExecuteAgent2p Class) - http://support.vianeo.com/fo/activex/FraClientPro.cab
O16 - DPF: {E90EF4C9-1476-4C49-B926-97C7D9D30A06} (Certificates_Info Class) - http://certificates.amadeusvista.com/ce ... t_Info.CAB
O16 - DPF: {F96020DD-C373-44A0-82B6-064EF0AEEAE3} (RegSiteClientTools Class) - http://certificates.amadeusvista.com/sg ... eTools.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{CD72DD23-0A6A-4E91-9B4A-67D5D5842649}: NameServer = 194.2.0.20,194.2.0.50
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Amadeus Automatic Update - Amadeus - C:\Program Files\Automatic Update\AutoUpdate.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

--
End of file - 6490 bytes

[grimposaure]

Salut,

dis en un peu plus sur ton mode de connexio: FAI, type de connexion, box ou modem...

Merci

[SkyTech]

Salut,

Vide la quarantaine de MalwareBytes.

En complément :

Relance HijackThis, coche ces lignes en rouge et clic sur Fix checked.

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Fichiers communs\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVICE LOCAL')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVICE RÉSEAU')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: RealVNC.lnk = C:\Program Files\RealVNC\winvnc.exe
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Recherche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.destino.amadeus.com
O15 - Trusted Zone: http://*.amadeus.com
O15 - Trusted Zone: http://*.amadeus.fr
O15 - Trusted Zone: http://*.amadeus.net
O15 - Trusted Zone: http://*.amadeuscruise.com
O15 - Trusted Zone: http://*.amadeusferry.com
O15 - Trusted Zone: http://*.amadeusproweb.com
O15 - Trusted Zone: http://*.amadeusvista.com
O15 - Trusted Zone: http://*.navitel.fr
O15 - Trusted Zone: http://*.sncm.fr
O15 - Trusted Zone: http://*.start.de
O15 - Trusted Zone: http://*.vianeo.com
O15 - Trusted Zone: http://*.amadeusproweb.com (HKLM)
O15 - Trusted Zone: http://*.amadeusvista.com (HKLM)
O16 - DPF: {051FE707-9706-11D5-A836-000102A7C938} (Amadeus Automatic Update) - http://certificates.amadeusvista.com/sg ... 26P502.CAB
O16 - DPF: {3D518D7D-422F-4787-AC71-10BB552E897B} (Amadeus_SP2_Patcher Class) - http://amadeusvista.com/VWP/common/cabs/SP2Patch.CAB
O16 - DPF: {B151B524-F451-4036-9663-B3944FA710DF} (ExecuteAgent2p Class) - http://support.vianeo.com/fo/activex/FraClientPro.cab
O16 - DPF: {E90EF4C9-1476-4C49-B926-97C7D9D30A06} (Certificates_Info Class) - http://certificates.amadeusvista.com/ce ... t_Info.CAB
O16 - DPF: {F96020DD-C373-44A0-82B6-064EF0AEEAE3} (RegSiteClientTools Class) - http://certificates.amadeusvista.com/sg ... eTools.cab

---

Java est pas à jour, il contient des failles de sécurités, installe la dernière version : http://www.java.com/fr/download/installed.jsp

Et :

Télécharge JavaRa (de Paul McLain et Fred de Vries)

• Décompresse le fichier sur ton Bureau (clic droit > Extraire tout)
• Double-clique sur le répertoire JavaRa obtenu.
• Puis double-clique sur le fichier JavaRa.exe (le .exe peut ne pas s'afficher)
• Clique sur Effacer les anciennes versions
• Clique sur Oui pour confirmer. L'outil va travailler, clique ensuite sur Ok, puis une deuxième fois sur Ok
• Ferme l'application.
• Poste le contenu de C:\JavaRa.log

---

Désactive CTFMON.exe :

Panneau de configuration >>> Options régionales et linguistiques >>> Langues >>> Détails >>> Avancé >>> Cocher la case "Arrêtez les services de texte avancés"

Désactive aussi Java Quick Starter :

Panneau de configuration (de Windows) > Java > Avancé > Divers > Décocher Java Quick Starter.

---

Installe la dernière version de AVG : http://download.avgfree.com/filedir/ins ... 1a3009.exe

&

/!\ Désactive temporairement ton antivirus /!\

Télécharge AD-Remover (de Cyrildu17 / C_XX) sur ton Bureau.

• /!\ Déconnecte-toi et ferme toutes applications en cours /!\
• Double-clique sur le raccourci Ad-Remover sur ton Bureau.
• Prends Nettoyer
  
  /!\ Laisse travailler l'outil /!\
• Poste le rapport qui apparaît à la fin.

(Le rapport est sauvegardé aussi sous C:\Ad-report(date).log)

(CTRL+A pour tout sélectionner, CTRL+C pour copier et CTRL+V pour coller)

Note :"Process.exe", une composante de l'outil, est détectée par certains antivirus (AntiVir, Dr.Web, Kaspersky Anti-Virus) comme étant un RiskTool.
Il ne s'agit pas d'un virus, mais d'un utilitaire destiné à mettre fin à des processus.
Mis entre de mauvaises mains, cet utilitaire pourrait arrêter des logiciels de sécurité (Antivirus, Firewall...) d'où l'alerte émise par ces antivirus.

[tiph]

Bonjour Skytech et merci de m'aider.

donc pour répondre à ta 1ere réponse nous sommes chez Oléane en débit garanti 2mega, le routeur est une liveboxpro,
pour infos lorsque je perds ma connexion je ne vois plus le réseau également juste mon pc et je viens de m'apercevoir qu'en désactivant puis en réactivant la carte réseau ma connexion revenait à la normale.
je te poste les différents rapport dès que possible.
En revanche sur hijackthis, tout ceci concerne notre application métier de réservation Vianeo- Amadeusvista, je vais donc éviter de les supprimer ^^
O15 - Trusted Zone: http://*.destino.amadeus.com
O15 - Trusted Zone: http://*.amadeus.com
O15 - Trusted Zone: http://*.amadeus.fr
O15 - Trusted Zone: http://*.amadeus.net
O15 - Trusted Zone: http://*.amadeuscruise.com
O15 - Trusted Zone: http://*.amadeusferry.com
O15 - Trusted Zone: http://*.amadeusproweb.com
O15 - Trusted Zone: http://*.amadeusvista.com
O15 - Trusted Zone: http://*.navitel.fr
O15 - Trusted Zone: http://*.sncm.fr
O15 - Trusted Zone: http://*.start.de
O15 - Trusted Zone: http://*.vianeo.com
O15 - Trusted Zone: http://*.amadeusproweb.com (HKLM)
O15 - Trusted Zone: http://*.amadeusvista.com (HKLM)
O16 - DPF: {051FE707-9706-11D5-A836-000102A7C938} (Amadeus Automatic Update) - http://certificates.amadeusvista.com/sg ... 26P502.CAB
O16 - DPF: {3D518D7D-422F-4787-AC71-10BB552E897B} (Amadeus_SP2_Patcher Class) - http://amadeusvista.com/VWP/common/cabs/SP2Patch.CAB
O16 - DPF: {B151B524-F451-4036-9663-B3944FA710DF} (ExecuteAgent2p Class) - http://support.vianeo.com/fo/activex/FraClientPro.cab
O16 - DPF: {E90EF4C9-1476-4C49-B926-97C7D9D30A06} (Certificates_Info Class) - http://certificates.amadeusvista.com/ce ... t_Info.CAB
O16 - DPF: {F96020DD-C373-44A0-82B6-064EF0AEEAE3} (RegSiteClientTools Class) - http://certificates.amadeusvista.com/sg ... eTools.cab

[tiph]

rebonjour, je poste petit à petit ^^

log javara
JavaRa 1.16 Removal Log.
Report follows after line.
------------------------------------
The JavaRa removal process was started on Tue Aug 24 10:13:07 2010

Found and removed: C:\Program Files\Java\jre1.5.0
Found and removed: Software\JavaSoft\Java2D\1.5.0
Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA}
Found and removed: SOFTWARE\Classes\Installer\Features\8A0F842331866D117AB7000B0D510000
Found and removed: SOFTWARE\Classes\Installer\Products\8A0F842331866D117AB7000B0D510000
Found and removed: SOFTWARE\Classes\Installer\UpgradeCodes\7A0F842331866D117AB7000B0D510000
Found and removed: SOFTWARE\Classes\JavaPlugin.150
Found and removed: SOFTWARE\Classes\JavaWebStart.isInstalled.1.5.0.0
Found and removed: SOFTWARE\JavaSoft\Java Plug-in\1.5.0
Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.5
Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.5.0
Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\ACBB9B2318A96D117A58000B0D510000
Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F842331866D117AB7000B0D510000
Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3248F0A8-6813-11D6-A77B-00B0D0150000}
Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1
Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_02
Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_03
Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_04
Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.5.0
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0000-0003-ABCDEFFEDCBA}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0000-0004-ABCDEFFEDCBA}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0000-0005-ABCDEFFEDCBA}
Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.5.0\
Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.2
Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.2.0_01
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0000-ABCDEFFEDCBA}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0001-ABCDEFFEDCBA}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0001-ABCDEFFEDCBB}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0002-ABCDEFFEDCBA}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0002-ABCDEFFEDCBB}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0003-ABCDEFFEDCBA}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0003-ABCDEFFEDCBB}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0004-ABCDEFFEDCBA}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0004-ABCDEFFEDCBB}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0005-ABCDEFFEDCBA}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0005-ABCDEFFEDCBB}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0006-ABCDEFFEDCBA}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0006-ABCDEFFEDCBB}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0007-ABCDEFFEDCBA}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0007-ABCDEFFEDCBB}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0008-ABCDEFFEDCBA}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0008-ABCDEFFEDCBB}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0009-ABCDEFFEDCBA}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0009-ABCDEFFEDCBB}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0010-ABCDEFFEDCBA}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0010-ABCDEFFEDCBB}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0011-ABCDEFFEDCBA}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0011-ABCDEFFEDCBB}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0012-ABCDEFFEDCBA}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0012-ABCDEFFEDCBB}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0013-ABCDEFFEDCBA}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0013-ABCDEFFEDCBB}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0014-ABCDEFFEDCBA}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0014-ABCDEFFEDCBB}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0015-ABCDEFFEDCBA}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0015-ABCDEFFEDCBB}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0016-ABCDEFFEDCBA}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0016-ABCDEFFEDCBB}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0017-ABCDEFFEDCBA}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0017-ABCDEFFEDCBB}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0018-ABCDEFFEDCBA}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0018-ABCDEFFEDCBB}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0019-ABCDEFFEDCBA}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0019-ABCDEFFEDCBB}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0020-ABCDEFFEDCBA}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0020-ABCDEFFEDCBB}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0021-ABCDEFFEDCBA}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0021-ABCDEFFEDCBB}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0022-ABCDEFFEDCBA}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0022-ABCDEFFEDCBB}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0023-ABCDEFFEDCBA}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0023-ABCDEFFEDCBB}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0024-ABCDEFFEDCBA}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0024-ABCDEFFEDCBB}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0025-ABCDEFFEDCBA}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0025-ABCDEFFEDCBB}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0026-ABCDEFFEDCBA}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0026-ABCDEFFEDCBB}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0027-ABCDEFFEDCBA}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0027-ABCDEFFEDCBB}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0028-ABCDEFFEDCBA}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0028-ABCDEFFEDCBB}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0029-ABCDEFFEDCBA}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0029-ABCDEFFEDCBB}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0030-ABCDEFFEDCBA}
Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0030-ABCDEFFEDCBB}
Found and removed: SOFTWARE\Microsoft\Active Setup\Installed Components\{08B0E5C0-4FCB-11CF-AAA5-00401C608500}
------------------------------------
Finished reporting.

hijackthis : OK excepté celles de ma réponse précédente :p

Désactive CTFMON.exe : OK

Désactive aussi Java Quick Starter : OK

Installe la dernière version de AVG : nous c'est une licence payante et non gratuite donc je sais pas si je peux passer à la version 9 ( actuellement nous sommes en 8.5)

AD-Remover : OK

======= RAPPORT D'AD-REMOVER 2.0.0.1,D | UNIQUEMENT XP/VISTA/7 =======

Mis à jour par C_XX le 26/07/10 à 12:00
Contact: AdRemover.contact[AT]gmail.com
Site web: http://pagesperso-orange.fr/NosTools/ad_remover.html

C:\Program Files\Ad-Remover\main.exe (CLEAN [1]) -> Lancé à 10:49:56 le 24/08/2010, Mode normal

Microsoft Windows XP Professionnel Service Pack 3 (X86)
agent@TIPHAINE ( )

============== ACTION(S) ==============



(!) -- Fichiers temporaires supprimés.



============== SCAN ADDITIONNEL ==============

** Mozilla Firefox Version [3.0.10 (fr)] **

-- C:\Documents and Settings\agent\Application Data\Mozilla\FireFox\Profiles\zswp7ssn.default\Prefs.js --
browser.startup.homepage_override.mstone, rv:1.9.0.10

========================================

** Internet Explorer Version [8.0.6001.18702] **

[HKCU\Software\Microsoft\Internet Explorer\Main]
AutoHide: yes
Default_Page_URL: hxxp://www.microsoft.com/isapi/redir.dll?prd=i ... ar=msnhome
Default_Search_URL: hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
Do404Search: 0x01000000
Enable Browser Extensions: yes
Local Page: C:\WINDOWS\system32\blank.htm
Search bar: hxxp://go.microsoft.com/fwlink/?linkid=54896
Show_ToolBar: yes
Start Page: hxxp://fr.msn.com/
Use Search Asst: no

[HKLM\Software\Microsoft\Internet Explorer\Main]
Default_Page_URL: hxxp://go.microsoft.com/fwlink/?LinkId=54896
Default_Search_URL: hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
Delete_Temp_Files_On_Exit: yes
Local Page: C:\WINDOWS\system32\blank.htm
Search bar: hxxp://search.msn.com/spbasic.htm
Search Page: hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
Start Page: hxxp://fr.msn.com/

[HKLM\Software\Microsoft\Internet Explorer\ABOUTURLS]
Tabs: res://ieframe.dll/tabswelcome.htm
Blank: res://mshtml.dll/blank.htm

========================================

C:\Program Files\Ad-Remover\Quarantine: 0 Fichier(s)
C:\Program Files\Ad-Remover\Backup: 13 Fichier(s)

C:\Ad-Report-CLEAN[1].txt - 24/08/2010 (492 Octet(s))

Fin à: 10:52:32, 24/08/2010

============== E.O.F ==============

[SkyTech]

Salut,

En revanche sur hijackthis, tout ceci concerne notre application métier de réservation Vianeo- Amadeusvista, je vais donc éviter de les supprimer ^^

Dsl, donc tu laisses.

Supprime JavaRa & C:\JavaRa.log

Relance AD-Remover et prends Désinstaller.

Poste un nouveau rapport HijackThis.

[tiph]

Supprime JavaRa & C:\JavaRa.log OK

Relance AD-Remover et prends Désinstaller. OK

rapport hijackthis :
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:13:50, on 24/08/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Automatic Update\AutoUpdate.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Automatic Update\AutoUpdateGUI.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Fichiers communs\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\RealVNC\winvnc.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://go.microsoft.com/fwlink/?linkid=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.fr/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://fr.msn.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Fichiers communs\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Fichiers communs\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O15 - Trusted Zone: http://*.destino.amadeus.com
O15 - Trusted Zone: http://*.amadeus.com
O15 - Trusted Zone: http://*.amadeus.fr
O15 - Trusted Zone: http://*.amadeus.net
O15 - Trusted Zone: http://*.amadeuscruise.com
O15 - Trusted Zone: http://*.amadeusferry.com
O15 - Trusted Zone: http://*.amadeusproweb.com
O15 - Trusted Zone: http://*.amadeusvista.com
O15 - Trusted Zone: http://*.navitel.fr
O15 - Trusted Zone: http://*.sncm.fr
O15 - Trusted Zone: http://*.start.de
O15 - Trusted Zone: http://*.vianeo.com
O15 - Trusted Zone: http://*.amadeusproweb.com (HKLM)
O15 - Trusted Zone: http://*.amadeusvista.com (HKLM)
O16 - DPF: {051FE707-9706-11D5-A836-000102A7C938} (Amadeus Automatic Update) - http://certificates.amadeusvista.com/sg ... 26P502.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {3D518D7D-422F-4787-AC71-10BB552E897B} (Amadeus_SP2_Patcher Class) - http://amadeusvista.com/VWP/common/cabs/SP2Patch.CAB
O16 - DPF: {B151B524-F451-4036-9663-B3944FA710DF} (ExecuteAgent2p Class) - http://support.vianeo.com/fo/activex/FraClientPro.cab
O16 - DPF: {E90EF4C9-1476-4C49-B926-97C7D9D30A06} (Certificates_Info Class) - http://certificates.amadeusvista.com/ce ... t_Info.CAB
O16 - DPF: {F96020DD-C373-44A0-82B6-064EF0AEEAE3} (RegSiteClientTools Class) - http://certificates.amadeusvista.com/sg ... eTools.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{CD72DD23-0A6A-4E91-9B4A-67D5D5842649}: NameServer = 194.2.0.20,194.2.0.50
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Amadeus Automatic Update - Amadeus - C:\Program Files\Automatic Update\AutoUpdate.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

--
End of file - 4571 bytes

[SkyTech]

Re,

Tu n'as pas installé la dernière version de AVG.

Installe la dernière version de AVG : http://download.avgfree.com/filedir/ins ... 1a3009.exe

[tiph]

oui car nous avons une licence payante AVG Anti-Virus Network Edition donc je sais pas si je peux passer à la version 9free.

[SkyTech]

Ah je croyais que c'était la version Free, dans ce cas laisse...

Continue avec Grimpo pour la suite, le PC est clean.

[tiph]

Ok merci pour ton aide

euhh Grimpo kesako? ou kesaki?? :p

[grimposaure]

C'est moi et c'était pour la connexion. Tu as donné les renseignements demandés.
Je regarde

[tiph]

Bonjour, je te fais un récap. de mon problème au cas ou ^^

pc sur win xp pro sp3 qui fait parti d'un réseau d'entreprise en groupe de travail,
FAI : Oleane 2 méga en débit garanti, avec liveboxpro,
Problème : perte de connexion internet, réseau local semble actif mais je ne vois plus les autre pc, revient à la normale après un certain temps variable ou alors si je déconnecte la carte réseau puis la reconnecte cela remarche de suite.

voilà

++

[tiph]

Bonjour,

j'espère que vous ne m'avez pas oublié

[grimposaure]

Pour ma part, je me sens incompétent pour ton problème.
Comme c'est un PC d'entreprise, voit avec le service info ou alors avec le FAI.

Désolé