[Résolu] hiajack -Unknown owner

[lellau]

bonjour,


j'ai un doute lors de mon scan hiajack, j'ai sur les lignes 23 des fichiers Unknown owner,et je ne sais pas trop à qoi ils servent,et si je peux les supprimer et comment?merci de votre aide:::: .


C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Fichiers communs\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Raffael\Mes documents\Mes fichiers reçus\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ch/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Programme d'aide de l'Assistant de connexion Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Fichiers communs\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Fichiers communs\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: U.S. Robotics 802.11g Wireless Network Utility.lnk = ?
O8 - Extra context menu item: Easy-WebPrint Ajouter à la liste d'impressions - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint Impression rapide - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Imprimer - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O8 - Extra context menu item: Easy-WebPrint Prévisualiser - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe (file missing)
O9 - Extra button: Recherche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Service Google Update (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Fichiers communs\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: MSCSPTISRV - Unknown owner - C:\Program Files\Fichiers communs\Sony Shared\AVLib\MSCSPTISRV.exe (file missing)
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Fichiers communs\Sony Shared\AVLib\PACSPTISVR.exe (file missing)
O23 - Service: Sony SPTI Service (SPTISRV) - Unknown owner - C:\Program Files\Fichiers communs\Sony Shared\AVLib\SPTISRV.exe (file missing)

--
End of file - 5441 bytes

[Topxm]

Salut,

C'eut été une riche idée de poster la totalité du rapport ...

Les 023 ce sont des services et d'une part ça ne se fixe pas par HJT

Sujet déplacé section optimisation...

NB :

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

Tu as eu des problèmes de plantage de Windows dernièrement ?

[lellau]

salut,

je ne saurais pas te dire si windows a planté,mais je crois qu'il y a eu qqchose dernierement.

[lellau]

peux ttu me dire ce qe je dois faire?concernant le 04+23 hij.....

[lellau]

salut,


il y a personne?

[SkyTech]

Salut,

Pour corriger tout ça :

Télécharge OTM (de OldTimer). Sauvegarde-le sur ton Bureau.
Copie (Ctrl+C) le texte se situant dans le cadre ci-dessous :

:services
gupdate
gusvc
MSCSPTISRV
PACSPTISVR
SPTISRV

:reg
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"KernelFaultCheck"=-

:files
C:\Program Files\Google\Update
C:\Program Files\Google\Common\Google Updater

:commands
[purity]
[emptytemp]
[emptyflash]

Double clique sur OTM.exe afin de le lancer.
Colle (ou Ctrl+V) le texte précédemment copié dans le cadre Paste Instructions for Items to be Moved.
Clique maintenant sur le bouton MoveIt! puis ferme OTM.

Si un fichier ou dossier ne peut pas être supprimé immédiatement, le logiciel te demandera de redémarrer.
Accepte en cliquant sur YES.

Poste le rapport situé dans ce dossier : C:\_OTM\MovedFiles\
Le nom du rapport correspond au moment de sa création : date_heure.log

Ensuite :

Exécute WhoCrashed en tant qu'administrateur et poste le rapport.

[lellau]

bonjour,


concernant,

:files
C:\Program Files\Google\Update
C:\Program Files\Google\Common\Google Updater

est-ce cela va supprimer le navigateur google ainsi qe toutes ses derives?Car je suis trop habitué à google et je souhaiterais bien continuer avec.

[SkyTech]

Non ne t'inquiètes pas ;)

[lellau]

bonjour,

voila le rapport otm:

All processes killed
========== SERVICES/DRIVERS ==========
Service gupdate stopped successfully!
Service gupdate deleted successfully!
Service gusvc stopped successfully!
Service gusvc deleted successfully!
Service MSCSPTISRV stopped successfully!
Service MSCSPTISRV deleted successfully!
Service PACSPTISVR stopped successfully!
Service PACSPTISVR deleted successfully!
Service SPTISRV stopped successfully!
Service SPTISRV deleted successfully!
========== REGISTRY ==========
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\KernelFaultCheck deleted successfully.
========== FILES ==========
C:\Program Files\Google\Update\1.2.183.39 folder moved successfully.
C:\Program Files\Google\Update folder moved successfully.
C:\Program Files\Google\Common\Google Updater folder moved successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes

User: LocalService
->Temp folder emptied: 66016 bytes
->Temporary Internet Files folder emptied: 32902 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: Raffael
->Temp folder emptied: 3519 bytes
->Temporary Internet Files folder emptied: 259305593 bytes
->Java cache emptied: 62338 bytes
->Google Chrome cache emptied: 0 bytes
->Flash cache emptied: 10642 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 2147835 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 270 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 10959654 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 33170 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 260.00 mb


OTM by OldTimer - Version 3.1.17.2 log created on 12262010_201659

Files moved on Reboot...
File move failed. C:\WINDOWS\temp\_avast5_\Webshlock.txt scheduled to be moved on reboot.

Registry entries deleted on Reboot...


J'attends de vos nouvelles.....

[lellau]

voici le rapport WhoCrahed:



--------------------------------------------------------------------------------
Welcome to WhoCrashed HOME EDITION v 3.00
--------------------------------------------------------------------------------

This program checks for drivers which have been crashing your computer. If your computer has displayed a blue screen of death, suddenly rebooted or shut down then this program will help you find the root cause and possibly a solution.

Whenever a computer suddenly reboots without displaying any notice or blue screen of death, the first thing that is often thought about is a hardware failure. In reality, on Windows most crashes are caused by malfunctioning device drivers and kernel modules. In case of a kernel error, many computers do not show a blue screen unless they are configured for this. Instead these systems suddenly reboot without any notice.

This program will analyze your crash dumps with the single click of a button. It will tell you what drivers are likely to be responsible for crashing your computer. If will report a conclusion which offers suggestions on how to proceed in any situation while the analysis report will display internet links which will help you further troubleshoot any detected problems.


To obtain technical support visit www.resplendence.com/support

To check if an update of this program is available, click here.

Just click the Analyze button for a comprehensible report ...



--------------------------------------------------------------------------------
Home Edition Notice
--------------------------------------------------------------------------------

This version of WhoCrashed is free for use at home only. If you would like to use this software at work or in a commercial environment you should ge the professional edition of WhoCrashed which also allows analysis of crashdumps on remote drives and computers on the network and offers a range of additional features.

Click here for more information on the professional edition.
Click here to buy the the professional edition of WhoCrashed.



--------------------------------------------------------------------------------
System Information (local)
--------------------------------------------------------------------------------

computer name: STELLATO-BCD003
windows version: Windows XP Service Pack 3, 5.1, build: 2600
windows dir: C:\WINDOWS
CPU: GenuineIntel Intel(R) Pentium(R) 4 CPU 3.20GHz Intel586, level: 15
2 logical processors, active mask: 3
RAM: 1071722496 total
VM: 2147352576, free: 2038276096



--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.


No valid crash dumps have been found on your computer


--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

Crash dumps are enabled but no valid crash dumps have been found. It may be that there are problems which prevent crash dumps from being written out. Check out the following article for possible causes: If crash dumps are not written out.

In case your computer does experience sudden reboots it is likely these are caused by malfunctioning hardware, power failure or a thermal issue. To troubleshoot a thermal issue, check the temperature using your BIOS setup program, check for dust in CPU and motherboard fans and if your computer is portable make sure it's located on a hard surface. Otherwise it's suggested you contact the support department of the manufacturer of your system or test your system with a memory test utility for further investigation.

Check out the following articles for more information: Troubleshooting sudden resets and shut downs.

Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

[SkyTech]

Supprime :

C:\_OTM

---

Désinstalle Google Toolbar

---

Désactive CTFMON.exe :

Panneau de configuration >>> Options régionales et linguistiques >>> Langues >>> Détails >>> Avancé >>> Cocher la case "Arrêtez les services de texte avancés"

Désactive aussi Java Quick Starter :

Panneau de configuration (de Windows) > Java > Avancé > Divers > Décocher Java Quick Starter.

Redémarre,

Comment se comporte le PC ?

[lellau]

concernant OTM, comment dois -je faire pour le supprimer completement?

[SkyTech]

Clic droit, Supprimer.

[lellau]

ok,apparemment il n'y rien d'anormale lors du redemarrage. doit-on faire d'autre verifications?

[SkyTech]

C'est Ok

Finir le nettoyage :

Supprime :

C:\Program Files\Trend Micro\HijackThis\backups

Tu peux désinstaller\supprimer les programmes que nous avons utilisé via Ajout\Suppression de programmes du Panneau de configuration (XP) ou via désinstaller un programme (Vista / Seven)

Passe un coup de CCleaner (version slim)

Règle-le d'abord comme ici :

• Clique sur le Pinceau,
• Lancer le Nettoyage.
• Patiente,
• Ensuite clique sur Registre,
• Chercher des erreurs,
• Une fois l'analyse terminer clique sur Réparer les erreurs sélectionnées,
• CCleaner va te demander si tu veux Sauvegarder ou non, à toi de voir si tu le veux ou pas,
• Clique sur Corriger toutes les erreurs sélectionnées,
• OK,
• Tu peux fermer CCleaner.

Défragmente ton DD avec MyDefrag.

Défragmente ta base de registre avec NTREGOPT (Pour Vista / Seven : Clique droit dessus, exécuter en tant qu'administrateur)

Pendant la défragmentation (assez rapide) avec NTREGOPT ne tente pas de faire quoique ce soit avec le PC, tu ne pourras pas !

Désactiver l'indexation des fichiers :

• Poste de travail ou Ordinateur,
• Clique-droit sur les disques durs,
• Propriétés,
• Décochez :
  • Sur Xp : Autoriser l'indexation de ce disque pour la recherche rapides de fichiers
  • Sur Vista : Indexer ce lecteur pour une recherche rapide
• Appliquer les modifications à C:\et à tous les sous-dossiers et fichiers, si un message d'erreur apparaît cliquer sur Ignorer. Laissez faire.

Désactive puis réactive la restauration du système

@+