Impossible installer Avira Free Antivirus

Aide à la désinfection pour supprimer les virus, adwares, ransomwares, trojans.

Modérateurs : Mods Windows, Helper

Malekal_morte
Site Admin
Site Admin
Messages : 96137
Inscription : 10 sept. 2005 13:57
Contact :

Re: Impossible installer Avira Free Antivirus

Message par Malekal_morte » 25 avr. 2015 12:02

Pas un problème de virus, désinstalle Malwarebytes et Avast! et retente.


Première règle élémentaire de sécurité : on réfléchit puis on clic et pas l'inverse - Les fichiers/programmes c'est comme les bonbons, quand ça vient d'un inconnu, on n'accepte pas

Sécuriser son ordinateur (version courte)

Tutoriels Logiciels - Tutoriel Windows - Windows 10

Stop publicités - popups intempestives
supprimer-trojan.com : guide de suppression de malwares

Partagez malekal.com : n'hésitez pas à partager sur Facebook et GooglePlus les articles qui vous plaisent.


scribe999
newbie
newbie
Messages : 36
Inscription : 18 nov. 2013 12:29

Re: Impossible installer Avira Free Antivirus

Message par scribe999 » 25 avr. 2015 14:20

Bonjour, Malekal_morte,
j'ai désinstallé Malwarebytes Antimalware, et l'embryon d'Avira. Pour Avast, il était déjà désinstallé.
J'ai tenté à nouveau d'installer Avra. Toujours pareil, la fenêtre"Péparation de l'installation en cours" s'ouvre quelque temps, puis se ferme, puis plus rien. Comme avant, le processus Avira.OE.ServiceHost.exe est toujours actif, mais à 0% d'utilisation de la CPU.
????

Malekal_morte
Site Admin
Site Admin
Messages : 96137
Inscription : 10 sept. 2005 13:57
Contact :

Re: Impossible installer Avira Free Antivirus

Message par Malekal_morte » 26 avr. 2015 11:28

Pourquoi tu veux remplacer Avast! par Antivir ?
Première règle élémentaire de sécurité : on réfléchit puis on clic et pas l'inverse - Les fichiers/programmes c'est comme les bonbons, quand ça vient d'un inconnu, on n'accepte pas

Sécuriser son ordinateur (version courte)

Tutoriels Logiciels - Tutoriel Windows - Windows 10

Stop publicités - popups intempestives
supprimer-trojan.com : guide de suppression de malwares

Partagez malekal.com : n'hésitez pas à partager sur Facebook et GooglePlus les articles qui vous plaisent.

chef
Geek à longue barbe
Geek à longue barbe
Messages : 5319
Inscription : 25 janv. 2008 17:06
Localisation : ici et la !!!!

Re: Impossible installer Avira Free Antivirus

Message par chef » 26 avr. 2015 11:34

Malekal_morte a écrit :Pourquoi tu veux remplacer Avast! par Antivir ?
Je veux retirer Avast, car l'ouverture de Firefox est trop lente (30 sec. contre 3 sec. Avast fermé)
marque pc:EasyNote TV44HC
produit: Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz
mémoire: 4GiB
carte graphique : nvidia geforce 710
Description: Debian GNU/Linux 8.0 (jessie)

scribe999
newbie
newbie
Messages : 36
Inscription : 18 nov. 2013 12:29

Re: Impossible installer Avira Free Antivirus

Message par scribe999 » 27 avr. 2015 18:29

Bonjour, Chef,
apparemment mon problème semble peu évident . Dois-je en prendre mon parti et réinstaller Avast ?


Malekal_morte
Site Admin
Site Admin
Messages : 96137
Inscription : 10 sept. 2005 13:57
Contact :

Re: Impossible installer Avira Free Antivirus

Message par Malekal_morte » 27 avr. 2015 19:49

C'est l'installeur Antivir qui déconne ou il ne parvient pas à effectuer la connexion.

Quand tu as désinstallé Avast!, la connexion était vraiment meilleur ?
Première règle élémentaire de sécurité : on réfléchit puis on clic et pas l'inverse - Les fichiers/programmes c'est comme les bonbons, quand ça vient d'un inconnu, on n'accepte pas

Sécuriser son ordinateur (version courte)

Tutoriels Logiciels - Tutoriel Windows - Windows 10

Stop publicités - popups intempestives
supprimer-trojan.com : guide de suppression de malwares

Partagez malekal.com : n'hésitez pas à partager sur Facebook et GooglePlus les articles qui vous plaisent.

scribe999
newbie
newbie
Messages : 36
Inscription : 18 nov. 2013 12:29

Re: Impossible installer Avira Free Antivirus

Message par scribe999 » 01 mai 2015 15:21

Bonjour, Malekal_morte,

désolé pour le délai à te répondre. J'ai voulu régler d'abord un pb qui pouvait avoir un rapport. En effet, en wifi, j'avais le message " lecture de l'adresse réseau" affiché presque en permanence, tout en ayant quand même la connexion Internet. ???
J'ai donc connecté le pc en ethernet, et là, oh surprise, à nouveau le message "lecture de l'adresse réseau".
J'ai reparamétré le wifi et l'ethernet en ip fixe, et là les messages disparaissent. J'ai alors tenté à nouveau de relancer le setup d'Antivir, mais le problème d'installation reste strictement identique.Si aucune piste, je vais réinstaller Avast, même s'il est très pénalisant pour l'ouverture de Firefox...
Qu'en penses-tu ?

Malekal_morte
Site Admin
Site Admin
Messages : 96137
Inscription : 10 sept. 2005 13:57
Contact :

Re: Impossible installer Avira Free Antivirus

Message par Malekal_morte » 04 mai 2015 08:29

Tu dois avoir un log / journal d'installation avec éventuellement plus d'informations
notamment dans le dossier TEMP, style : \Avira_20150503112832.log

Ouvre Mon Ordinateur et dans la barre d'adresse, colle %TEMP%
Cherche un fichier Avira*log et donne le contenu ici.
Première règle élémentaire de sécurité : on réfléchit puis on clic et pas l'inverse - Les fichiers/programmes c'est comme les bonbons, quand ça vient d'un inconnu, on n'accepte pas

Sécuriser son ordinateur (version courte)

Tutoriels Logiciels - Tutoriel Windows - Windows 10

Stop publicités - popups intempestives
supprimer-trojan.com : guide de suppression de malwares

Partagez malekal.com : n'hésitez pas à partager sur Facebook et GooglePlus les articles qui vous plaisent.

scribe999
newbie
newbie
Messages : 36
Inscription : 18 nov. 2013 12:29

Re: Impossible installer Avira Free Antivirus

Message par scribe999 » 04 mai 2015 19:41

OK, Malekal_morte,

J'ai trouvé plusieurs fichiers, correspondant aux différents essais , je suppose. Le derier est le fichier Avira_20150501150522.log, que voici ci-après :

[0BE8:061C][2015-05-01T15:05:21]i001: Burn v3.8.1128.0, Windows v5.1 (Build 2600: Service Pack 3), path: C:\Documents and Settings\Bourdier\Mes documents\Téléchargements\avira_fr_av_55363707c8b81__ws.exe, cmdline: ''
[0BE8:061C][2015-05-01T15:05:21]i000: Initializing string variable 'PARTNER_ID' to value 'avira'
[0BE8:061C][2015-05-01T15:05:21]i000: Initializing string variable 'SkipSuccessPageAfterInstall' to value 'yes'
[0BE8:061C][2015-05-01T15:05:21]i000: Initializing string variable 'ShowProgressInTaskBar' to value 'no'
[0BE8:061C][2015-05-01T15:05:21]i000: Initializing string variable 'RebootImmediatly' to value 'yes'
[0BE8:061C][2015-05-01T15:05:21]i000: Initializing string variable 'ShowSendErrorReport' to value 'yes'
[0BE8:061C][2015-05-01T15:05:21]i000: Initializing string variable 'LogFileUploadUrl' to value 'https://wl-win.oes.avira.com/sendreport'
[0BE8:061C][2015-05-01T15:05:21]i000: Initializing string variable 'SERVER_URL' to value ''
[0BE8:061C][2015-05-01T15:05:21]i000: Initializing string variable 'LEGACY_SERVER_URL' to value ''
[0BE8:061C][2015-05-01T15:05:21]i000: Initializing string variable 'SHORT_MSG_FORMAT' to value ''
[0BE8:061C][2015-05-01T15:05:21]i000: Initializing string variable 'TRACKING_TOKEN' to value '1e273c264b066a9848ad28f4b44e3d26'
[0BE8:061C][2015-05-01T15:05:21]i000: Initializing numeric variable 'TESTING_MODE' to value '0'
[0BE8:061C][2015-05-01T15:05:21]i000: Initializing string variable 'CUSTOM_KIT_TOKEN' to value ''
[0BE8:061C][2015-05-01T15:05:21]i000: Initializing string variable 'DOWNLOAD_SOURCE' to value ''
[0BE8:061C][2015-05-01T15:05:21]i000: Initializing string variable 'SOFT_AUTH_ID' to value ''
[0BE8:061C][2015-05-01T15:05:21]i000: Initializing string variable 'BUNDLE_ID' to value ''
[0BE8:061C][2015-05-01T15:05:21]i000: Initializing numeric variable 'NOAFTERINSTALLPAGE' to value '0'
[0BE8:061C][2015-05-01T15:05:21]i000: Initializing numeric variable 'SILENT_INSTALLATION_FROM_BOOTSTRAPPER' to value '0'
[0BE8:061C][2015-05-01T15:05:21]i000: Initializing numeric variable 'IS_MAYOR_UPGRADE' to value '0'
[0BE8:061C][2015-05-01T15:05:21]i000: Initializing numeric variable 'IS_STARTED_BY_MAYOR_UPGRADE' to value '0'
[0BE8:061C][2015-05-01T15:05:22]i000: Setting string variable 'WixBundleLog' to value 'C:\DOCUME~1\Bourdier\LOCALS~1\Temp\Avira_20150501150522.log'
[0BE8:061C][2015-05-01T15:05:22]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Documents and Settings\Bourdier\Mes documents\Téléchargements\avira_fr_av_55363707c8b81__ws.exe'
[0BE8:05E4][2015-05-01T15:05:22]i000: Setting string variable 'CUSTOM_KIT_TOKEN' to value ''
[0BE8:05E4][2015-05-01T15:05:22]i000: Setting string variable 'DOWNLOAD_SOURCE' to value 'ws'
[0BE8:05E4][2015-05-01T15:05:22]i000: Setting string variable 'BUNDLE_ID' to value 'av'
[0BE8:05E4][2015-05-01T15:05:22]i000: Setting string variable 'SOFT_AUTH_ID' to value '55363707c8b81'
[0BE8:05E4][2015-05-01T15:05:22]i000: Setting string variable 'SILENT_INSTALLATION_FROM_BOOTSTRAPPER' to value '0'
[0BE8:05E4][2015-05-01T15:05:22]i000: Setting string variable 'IS_STARTED_BY_MAYOR_UPGRADE' to value '0'
[0BE8:05E4][2015-05-01T15:05:22]i000: Setting string variable 'LANGUAGE' to value 'fr'
[0BE8:061C][2015-05-01T15:05:22]i100: Detect begin, 4 packages
[0BE8:061C][2015-05-01T15:05:22]i000: Setting string variable 'AlreadyInstalledLauncherMasterKey' to value 'Software\Avira\My Avira'
[0BE8:061C][2015-05-01T15:05:22]i000: Setting string variable 'InstalledLauncherPartnerId' to value 'avira'
[0BE8:061C][2015-05-01T15:05:22]i000: Setting string variable 'InstalledLauncherProductName' to value 'Avira'
[0BE8:061C][2015-05-01T15:05:22]i000: Setting string variable 'NETFRAMEWORK35' to value '1'
[0BE8:061C][2015-05-01T15:05:22]i000: Setting string variable 'NETFRAMEWORK35SP1' to value '1'
[0BE8:061C][2015-05-01T15:05:22]i000: Setting string variable 'NETFRAMEWORK40CLIENT' to value '1'
[0BE8:061C][2015-05-01T15:05:22]i000: Registry key not found. Key = 'SOFTWARE\Avira\AntiVir Server'
[0BE8:061C][2015-05-01T15:05:22]i000: Setting numeric variable 'AviraServerSecurityIsInstalled' to value 0
[0BE8:061C][2015-05-01T15:05:22]i052: Condition '(InstalledLauncherPartnerId = PARTNER_ID) AND (IS_STARTED_BY_MAYOR_UPGRADE = 0)' evaluates to true.
[0BE8:061C][2015-05-01T15:05:22]i052: Condition '(NETFRAMEWORK40CLIENT = 1)' evaluates to true.
[0BE8:061C][2015-05-01T15:05:22]i101: Detected package: ExecutePrequisites, state: Absent, cached: Complete
[0BE8:061C][2015-05-01T15:05:22]i101: Detected package: OECrossDetectionKey, state: Present, cached: Complete
[0BE8:061C][2015-05-01T15:05:22]i101: Detected package: NetFx40ClientWeb, state: Present, cached: None
[0BE8:061C][2015-05-01T15:05:22]i101: Detected package: Id.Avira.OE.Setup.Msi, state: Present, cached: Complete
[0BE8:061C][2015-05-01T15:05:22]i052: Condition 'NTProductType = 1 AND ( ((VersionNT = v5.1) AND (ServicePackLevel >= 3)) OR ((VersionNT64 = v5.2) AND (ServicePackLevel >= 2)) OR ((VersionNT = v6.0)) OR ((VersionNT = v6.1)) OR (VersionNT >= v6.2) )' evaluates to true.
[0BE8:061C][2015-05-01T15:05:22]i052: Condition 'NOT AviraServerSecurityIsInstalled' evaluates to true.
[0BE8:061C][2015-05-01T15:05:22]i052: Condition '(NOT InstalledLauncherPartnerId) OR (InstalledLauncherPartnerId = PARTNER_ID)' evaluates to true.
[0BE8:061C][2015-05-01T15:05:22]i199: Detect complete, result: 0x0
[0BE8:061C][2015-05-01T15:05:23]i200: Plan begin, 4 packages, action: Repair
[0BE8:061C][2015-05-01T15:05:23]w321: Skipping dependency registration on package with no dependency providers: ExecutePrequisites
[0BE8:061C][2015-05-01T15:05:23]i000: Setting string variable 'WixBundleLog_ExecutePrequisites' to value 'C:\DOCUME~1\Bourdier\LOCALS~1\Temp\Avira_20150501150522_0_ExecutePrequisites.log'
[0BE8:061C][2015-05-01T15:05:23]i000: Setting string variable 'WixBundleRollbackLog_ExecutePrequisites' to value 'C:\DOCUME~1\Bourdier\LOCALS~1\Temp\Avira_20150501150522_0_ExecutePrequisites_rollback.log'
[0BE8:061C][2015-05-01T15:05:23]w321: Skipping dependency registration on package with no dependency providers: OECrossDetectionKey
[0BE8:061C][2015-05-01T15:05:23]i052: Condition '(NOT(NETFRAMEWORK35 = 1 AND NETFRAMEWORK35SP1 = 1)) AND (NOT (NETFRAMEWORK40CLIENT = 1))' evaluates to false.
[0BE8:061C][2015-05-01T15:05:23]w321: Skipping dependency registration on package with no dependency providers: NetFx40ClientWeb
[0BE8:061C][2015-05-01T15:05:23]i000: Setting string variable 'WixBundleLog_Id.Avira.OE.Setup.Msi' to value 'C:\DOCUME~1\Bourdier\LOCALS~1\Temp\Avira_20150501150522_1_Id.Avira.OE.Setup.Msi.log'
[0BE8:061C][2015-05-01T15:05:23]i201: Planned package: ExecutePrequisites, state: Absent, default requested: Repair, ba requested: Repair, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: None
[0BE8:061C][2015-05-01T15:05:23]i201: Planned package: OECrossDetectionKey, state: Present, default requested: Repair, ba requested: Repair, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0BE8:061C][2015-05-01T15:05:23]i201: Planned package: NetFx40ClientWeb, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0BE8:061C][2015-05-01T15:05:23]i201: Planned package: Id.Avira.OE.Setup.Msi, state: Present, default requested: Repair, ba requested: Repair, execute: Repair, rollback: None, cache: No, uncache: No, dependency: Register
[0BE8:061C][2015-05-01T15:05:23]i299: Plan complete, result: 0x0
[0BE8:061C][2015-05-01T15:05:23]i300: Apply begin
[08C4:0500][2015-05-01T15:05:25]i304: Verified existing payload: ExecutePrequisites at path: C:\Documents and Settings\All Users\Application Data\Package Cache\5A184DAEADFE7352F1B837404BC7DC34AD73D611\Avira.OE.Setup.Prerequisites.exe.
[08C4:0500][2015-05-01T15:05:25]i304: Verified existing payload: Id.Avira.OE.Setup.Msi at path: C:\Documents and Settings\All Users\Application Data\Package Cache\{E1355B2B-5093-4917-8F44-F253B0A6F0F2}v1.1.35.25717\Avira.OE.Setup.Msi.msi.
[08C4:0500][2015-05-01T15:05:25]i304: Verified existing payload: BundlePayload at path: C:\Documents and Settings\All Users\Application Data\Package Cache\{E1355B2B-5093-4917-8F44-F253B0A6F0F2}v1.1.35.25717\BundledProducts.xml.
[08C4:0500][2015-05-01T15:05:25]i304: Verified existing payload: MsiDE at path: C:\Documents and Settings\All Users\Application Data\Package Cache\{E1355B2B-5093-4917-8F44-F253B0A6F0F2}v1.1.35.25717\loc.de.mst.
[08C4:0500][2015-05-01T15:05:25]i304: Verified existing payload: MsiEN at path: C:\Documents and Settings\All Users\Application Data\Package Cache\{E1355B2B-5093-4917-8F44-F253B0A6F0F2}v1.1.35.25717\loc.en.mst.
[08C4:0500][2015-05-01T15:05:25]i304: Verified existing payload: MsiEs at path: C:\Documents and Settings\All Users\Application Data\Package Cache\{E1355B2B-5093-4917-8F44-F253B0A6F0F2}v1.1.35.25717\loc.es.mst.
[08C4:0500][2015-05-01T15:05:25]i304: Verified existing payload: MsiFr at path: C:\Documents and Settings\All Users\Application Data\Package Cache\{E1355B2B-5093-4917-8F44-F253B0A6F0F2}v1.1.35.25717\loc.fr.mst.
[08C4:0500][2015-05-01T15:05:25]i304: Verified existing payload: MsiIt at path: C:\Documents and Settings\All Users\Application Data\Package Cache\{E1355B2B-5093-4917-8F44-F253B0A6F0F2}v1.1.35.25717\loc.it.mst.
[08C4:0500][2015-05-01T15:05:25]i304: Verified existing payload: MsiJa at path: C:\Documents and Settings\All Users\Application Data\Package Cache\{E1355B2B-5093-4917-8F44-F253B0A6F0F2}v1.1.35.25717\loc.ja.mst.
[08C4:0500][2015-05-01T15:05:25]i304: Verified existing payload: MsiNl at path: C:\Documents and Settings\All Users\Application Data\Package Cache\{E1355B2B-5093-4917-8F44-F253B0A6F0F2}v1.1.35.25717\loc.nl.mst.
[08C4:0500][2015-05-01T15:05:25]i304: Verified existing payload: MsiPtBr at path: C:\Documents and Settings\All Users\Application Data\Package Cache\{E1355B2B-5093-4917-8F44-F253B0A6F0F2}v1.1.35.25717\loc.ptbr.mst.
[08C4:0500][2015-05-01T15:05:25]i304: Verified existing payload: MsiRu at path: C:\Documents and Settings\All Users\Application Data\Package Cache\{E1355B2B-5093-4917-8F44-F253B0A6F0F2}v1.1.35.25717\loc.ru.mst.
[08C4:0500][2015-05-01T15:05:25]i304: Verified existing payload: MsiTr at path: C:\Documents and Settings\All Users\Application Data\Package Cache\{E1355B2B-5093-4917-8F44-F253B0A6F0F2}v1.1.35.25717\loc.tr.mst.
[08C4:0500][2015-05-01T15:05:25]i304: Verified existing payload: MsiZhCn at path: C:\Documents and Settings\All Users\Application Data\Package Cache\{E1355B2B-5093-4917-8F44-F253B0A6F0F2}v1.1.35.25717\loc.zhcn.mst.
[08C4:0500][2015-05-01T15:05:25]i304: Verified existing payload: MsiZhTw at path: C:\Documents and Settings\All Users\Application Data\Package Cache\{E1355B2B-5093-4917-8F44-F253B0A6F0F2}v1.1.35.25717\loc.zhtw.mst.
[08C4:08D0][2015-05-01T15:05:25]i301: Applying execute package: ExecutePrequisites, action: Install, path: C:\Documents and Settings\All Users\Application Data\Package Cache\5A184DAEADFE7352F1B837404BC7DC34AD73D611\Avira.OE.Setup.Prerequisites.exe, arguments: '"C:\Documents and Settings\All Users\Application Data\Package Cache\5A184DAEADFE7352F1B837404BC7DC34AD73D611\Avira.OE.Setup.Prerequisites.exe" /enableMsiService /checkRebootRequired'
[0BE8:061C][2015-05-01T15:05:26]i319: Applied execute package: ExecutePrequisites, result: 0x0, restart: None
[08C4:08D0][2015-05-01T15:05:26]i323: Registering package dependency provider: {E1355B2B-5093-4917-8F44-F253B0A6F0F2}, version: 1.1.35.25717, package: Id.Avira.OE.Setup.Msi
[08C4:08D0][2015-05-01T15:05:26]i301: Applying execute package: Id.Avira.OE.Setup.Msi, action: Repair, path: C:\Documents and Settings\All Users\Application Data\Package Cache\{E1355B2B-5093-4917-8F44-F253B0A6F0F2}v1.1.35.25717\Avira.OE.Setup.Msi.msi, arguments: ' ARPSYSTEMCOMPONENT="1" TRANSFORMS="loc.fr.mst" SERVER_URL="" LEGACY_SERVER_URL="" SHORT_MSG_FORMAT="" TRACKING_TOKEN="1e273c264b066a9848ad28f4b44e3d26" CUSTOM_KIT_TOKEN="" DOWNLOAD_SOURCE="ws" BUNDLE_ID="av" SOFT_AUTH_ID="55363707c8b81" WCF_AUTH_VERIFY_SIGNATURE="TRUE" NOAFTERINSTALLPAGE="0" SILENT_INSTALLATION_FROM_BOOTSTRAPPER="0" TRIGGERED_FROM_BOOTSTRAPPER="1"'
[0BE8:061C][2015-05-01T15:06:01]i319: Applied execute package: Id.Avira.OE.Setup.Msi, result: 0x0, restart: Initiated
[0BE8:061C][2015-05-01T15:06:01]i399: Apply complete, result: 0x0, restart: Initiated, ba requested restart: No
[0BE8:061C][2015-05-01T15:06:04]i500: Shutting down, exit code: 0x669
[0BE8:061C][2015-05-01T15:06:04]i004: Bootstrapper application requested restart at shutdown. Planned to restart already: No.
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: AlreadyInstalledLauncherMasterKey = Software\Avira\My Avira
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: AviraServerSecurityIsInstalled = 0
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: BUNDLE_ID = av
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: CUSTOM_KIT_TOKEN =
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: DOWNLOAD_SOURCE = ws
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: InstalledLauncherPartnerId = avira
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: InstalledLauncherProductName = Avira
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: IS_MAYOR_UPGRADE = 0
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: IS_STARTED_BY_MAYOR_UPGRADE = 0
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: LANGUAGE = fr
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: LEGACY_SERVER_URL =
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: LogFileUploadUrl = https://wl-win.oes.avira.com/sendreport
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: NETFRAMEWORK35 = 1
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: NETFRAMEWORK35SP1 = 1
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: NETFRAMEWORK40CLIENT = 1
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: NOAFTERINSTALLPAGE = 0
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: NTProductType = 1
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: PARTNER_ID = avira
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: RebootImmediatly = yes
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: SERVER_URL =
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: ServicePackLevel = 3
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: SHORT_MSG_FORMAT =
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: ShowProgressInTaskBar = no
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: ShowSendErrorReport = yes
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: SILENT_INSTALLATION_FROM_BOOTSTRAPPER = 0
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: SkipSuccessPageAfterInstall = yes
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: SOFT_AUTH_ID = 55363707c8b81
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: TESTING_MODE = 0
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: TRACKING_TOKEN = 1e273c264b066a9848ad28f4b44e3d26
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: VersionNT = 5.1.0.0
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: WixBundleAction = 6
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: WixBundleElevated = 1
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: WixBundleForcedRestartPackage = Id.Avira.OE.Setup.Msi
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: WixBundleInstalled = 1
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: WixBundleLog = C:\DOCUME~1\Bourdier\LOCALS~1\Temp\Avira_20150501150522.log
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: WixBundleLog_ExecutePrequisites = C:\DOCUME~1\Bourdier\LOCALS~1\Temp\Avira_20150501150522_0_ExecutePrequisites.log
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: WixBundleLog_Id.Avira.OE.Setup.Msi = C:\DOCUME~1\Bourdier\LOCALS~1\Temp\Avira_20150501150522_1_Id.Avira.OE.Setup.Msi.log
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: WixBundleManufacturer = Avira Operations GmbH & Co. KG
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: WixBundleName = Avira
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: WixBundleOriginalSource = C:\Documents and Settings\Bourdier\Mes documents\Téléchargements\avira_fr_av_55363707c8b81__ws.exe
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: WixBundleProviderKey = {d8490d5d-0f24-4000-b2e4-4b500a9a704d}
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: WixBundleRollbackLog_ExecutePrequisites = C:\DOCUME~1\Bourdier\LOCALS~1\Temp\Avira_20150501150522_0_ExecutePrequisites_rollback.log
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: WixBundleTag =
[0BE8:061C][2015-05-01T15:06:04]i410: Variable: WixBundleVersion = 1.1.35.25717
[0BE8:061C][2015-05-01T15:06:05]i007: Exit code: 0x669, restarting: Yes
[0BE8:061C][2015-05-01T15:06:05]w005: Restarting computer...
=======================================
[0330:0334][2015-05-01T15:07:40]i001: Burn v3.8.1128.0, Windows v5.1 (Build 2600: Service Pack 3), path: C:\Documents and Settings\All Users\Application Data\Package Cache\{d8490d5d-0f24-4000-b2e4-4b500a9a704d}\Avira.OE.Setup.Bundle.exe, cmdline: '/repair /burn.log.append C:\DOCUME~1\Bourdier\LOCALS~1\Temp\Avira_20150501150522.log'
[0330:0334][2015-05-01T15:07:41]i000: Initializing string variable 'PARTNER_ID' to value 'avira'
[0330:0334][2015-05-01T15:07:41]i000: Initializing string variable 'SkipSuccessPageAfterInstall' to value 'yes'
[0330:0334][2015-05-01T15:07:41]i000: Initializing string variable 'ShowProgressInTaskBar' to value 'no'
[0330:0334][2015-05-01T15:07:41]i000: Initializing string variable 'RebootImmediatly' to value 'yes'
[0330:0334][2015-05-01T15:07:41]i000: Initializing string variable 'ShowSendErrorReport' to value 'yes'
[0330:0334][2015-05-01T15:07:41]i000: Initializing string variable 'LogFileUploadUrl' to value 'https://wl-win.oes.avira.com/sendreport'
[0330:0334][2015-05-01T15:07:41]i000: Initializing string variable 'SERVER_URL' to value ''
[0330:0334][2015-05-01T15:07:41]i000: Initializing string variable 'LEGACY_SERVER_URL' to value ''
[0330:0334][2015-05-01T15:07:41]i000: Initializing string variable 'SHORT_MSG_FORMAT' to value ''
[0330:0334][2015-05-01T15:07:41]i000: Initializing string variable 'TRACKING_TOKEN' to value '1e273c264b066a9848ad28f4b44e3d26'
[0330:0334][2015-05-01T15:07:41]i000: Initializing numeric variable 'TESTING_MODE' to value '0'
[0330:0334][2015-05-01T15:07:41]i000: Initializing string variable 'CUSTOM_KIT_TOKEN' to value ''
[0330:0334][2015-05-01T15:07:41]i000: Initializing string variable 'DOWNLOAD_SOURCE' to value ''
[0330:0334][2015-05-01T15:07:41]i000: Initializing string variable 'SOFT_AUTH_ID' to value ''
[0330:0334][2015-05-01T15:07:41]i000: Initializing string variable 'BUNDLE_ID' to value ''
[0330:0334][2015-05-01T15:07:41]i000: Initializing numeric variable 'NOAFTERINSTALLPAGE' to value '0'
[0330:0334][2015-05-01T15:07:41]i000: Initializing numeric variable 'SILENT_INSTALLATION_FROM_BOOTSTRAPPER' to value '0'
[0330:0334][2015-05-01T15:07:41]i000: Initializing numeric variable 'IS_MAYOR_UPGRADE' to value '0'
[0330:0334][2015-05-01T15:07:41]i000: Initializing numeric variable 'IS_STARTED_BY_MAYOR_UPGRADE' to value '0'
[0330:0334][2015-05-01T15:07:47]i000: Setting string variable 'WixBundleLog' to value 'C:\DOCUME~1\Bourdier\LOCALS~1\Temp\Avira_20150501150522.log'
[0330:01B0][2015-05-01T15:07:51]i000: Setting string variable 'CUSTOM_KIT_TOKEN' to value ''
[0330:01B0][2015-05-01T15:07:51]i000: Setting string variable 'DOWNLOAD_SOURCE' to value 'ws'
[0330:01B0][2015-05-01T15:07:51]i000: Setting string variable 'BUNDLE_ID' to value 'av'
[0330:01B0][2015-05-01T15:07:51]i000: Setting string variable 'SOFT_AUTH_ID' to value '55363707c8b81'
[0330:01B0][2015-05-01T15:07:51]i000: Setting string variable 'SILENT_INSTALLATION_FROM_BOOTSTRAPPER' to value '0'
[0330:01B0][2015-05-01T15:07:51]i000: Setting string variable 'IS_STARTED_BY_MAYOR_UPGRADE' to value '0'
[0330:01B0][2015-05-01T15:07:51]i000: Setting string variable 'LANGUAGE' to value 'fr'
[0330:0334][2015-05-01T15:07:53]i100: Detect begin, 4 packages
[0330:0334][2015-05-01T15:07:53]i000: Setting string variable 'AlreadyInstalledLauncherMasterKey' to value 'Software\Avira\My Avira'
[0330:0334][2015-05-01T15:07:53]i000: Setting string variable 'InstalledLauncherPartnerId' to value 'avira'
[0330:0334][2015-05-01T15:07:53]i000: Setting string variable 'InstalledLauncherProductName' to value 'Avira'
[0330:0334][2015-05-01T15:07:53]i000: Setting string variable 'NETFRAMEWORK35' to value '1'
[0330:0334][2015-05-01T15:07:53]i000: Setting string variable 'NETFRAMEWORK35SP1' to value '1'
[0330:0334][2015-05-01T15:07:53]i000: Setting string variable 'NETFRAMEWORK40CLIENT' to value '1'
[0330:0334][2015-05-01T15:07:53]i000: Registry key not found. Key = 'SOFTWARE\Avira\AntiVir Server'
[0330:0334][2015-05-01T15:07:53]i000: Setting numeric variable 'AviraServerSecurityIsInstalled' to value 0
[0330:0334][2015-05-01T15:07:53]i052: Condition '(InstalledLauncherPartnerId = PARTNER_ID) AND (IS_STARTED_BY_MAYOR_UPGRADE = 0)' evaluates to true.
[0330:0334][2015-05-01T15:07:53]i052: Condition '(NETFRAMEWORK40CLIENT = 1)' evaluates to true.
[0330:0334][2015-05-01T15:07:53]i101: Detected package: ExecutePrequisites, state: Absent, cached: Complete
[0330:0334][2015-05-01T15:07:53]i101: Detected package: OECrossDetectionKey, state: Present, cached: Complete
[0330:0334][2015-05-01T15:07:53]i101: Detected package: NetFx40ClientWeb, state: Present, cached: None
[0330:0334][2015-05-01T15:07:53]i101: Detected package: Id.Avira.OE.Setup.Msi, state: Present, cached: Complete
[0330:0334][2015-05-01T15:07:53]i052: Condition 'NTProductType = 1 AND ( ((VersionNT = v5.1) AND (ServicePackLevel >= 3)) OR ((VersionNT64 = v5.2) AND (ServicePackLevel >= 2)) OR ((VersionNT = v6.0)) OR ((VersionNT = v6.1)) OR (VersionNT >= v6.2) )' evaluates to true.
[0330:0334][2015-05-01T15:07:53]i052: Condition 'NOT AviraServerSecurityIsInstalled' evaluates to true.
[0330:0334][2015-05-01T15:07:53]i052: Condition '(NOT InstalledLauncherPartnerId) OR (InstalledLauncherPartnerId = PARTNER_ID)' evaluates to true.
[0330:0334][2015-05-01T15:07:53]i199: Detect complete, result: 0x0
[0330:0334][2015-05-01T15:07:53]i200: Plan begin, 4 packages, action: Repair
[0330:0334][2015-05-01T15:07:53]i000: Skipping package: ExecutePrequisites, after restart because it was applied before the restart.
[0330:0334][2015-05-01T15:07:53]w321: Skipping dependency registration on package with no dependency providers: ExecutePrequisites
[0330:0334][2015-05-01T15:07:53]i000: Skipping package: OECrossDetectionKey, after restart because it was applied before the restart.
[0330:0334][2015-05-01T15:07:53]w321: Skipping dependency registration on package with no dependency providers: OECrossDetectionKey
[0330:0334][2015-05-01T15:07:53]i052: Condition '(NOT(NETFRAMEWORK35 = 1 AND NETFRAMEWORK35SP1 = 1)) AND (NOT (NETFRAMEWORK40CLIENT = 1))' evaluates to false.
[0330:0334][2015-05-01T15:07:53]i000: Skipping package: NetFx40ClientWeb, after restart because it was applied before the restart.
[0330:0334][2015-05-01T15:07:53]w321: Skipping dependency registration on package with no dependency providers: NetFx40ClientWeb
[0330:0334][2015-05-01T15:07:53]i201: Planned package: ExecutePrequisites, state: Absent, default requested: Repair, ba requested: None, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0330:0334][2015-05-01T15:07:53]i201: Planned package: OECrossDetectionKey, state: Present, default requested: Repair, ba requested: None, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0330:0334][2015-05-01T15:07:53]i201: Planned package: NetFx40ClientWeb, state: Present, default requested: Absent, ba requested: None, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0330:0334][2015-05-01T15:07:53]i201: Planned package: Id.Avira.OE.Setup.Msi, state: Present, default requested: Repair, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register
[0330:0334][2015-05-01T15:07:53]i299: Plan complete, result: 0x0
[0330:0334][2015-05-01T15:07:53]i300: Apply begin
[01C0:01C4][2015-05-01T15:08:16]i323: Registering package dependency provider: {E1355B2B-5093-4917-8F44-F253B0A6F0F2}, version: 1.1.35.25717, package: Id.Avira.OE.Setup.Msi
[01C0:01C4][2015-05-01T15:08:16]i325: Registering dependency: {d8490d5d-0f24-4000-b2e4-4b500a9a704d} on package provider: {E1355B2B-5093-4917-8F44-F253B0A6F0F2}, package: Id.Avira.OE.Setup.Msi
[0330:0334][2015-05-01T15:08:16]i399: Apply complete, result: 0x0, restart: None, ba requested restart: No
[0330:0334][2015-05-01T15:08:16]i500: Shutting down, exit code: 0x0
[0330:0334][2015-05-01T15:08:16]i410: Variable: AlreadyInstalledLauncherMasterKey = Software\Avira\My Avira
[0330:0334][2015-05-01T15:08:16]i410: Variable: AviraServerSecurityIsInstalled = 0
[0330:0334][2015-05-01T15:08:16]i410: Variable: BUNDLE_ID = av
[0330:0334][2015-05-01T15:08:16]i410: Variable: CUSTOM_KIT_TOKEN =
[0330:0334][2015-05-01T15:08:16]i410: Variable: DOWNLOAD_SOURCE = ws
[0330:0334][2015-05-01T15:08:16]i410: Variable: InstalledLauncherPartnerId = avira
[0330:0334][2015-05-01T15:08:16]i410: Variable: InstalledLauncherProductName = Avira
[0330:0334][2015-05-01T15:08:16]i410: Variable: IS_MAYOR_UPGRADE = 0
[0330:0334][2015-05-01T15:08:16]i410: Variable: IS_STARTED_BY_MAYOR_UPGRADE = 0
[0330:0334][2015-05-01T15:08:16]i410: Variable: LANGUAGE = fr
[0330:0334][2015-05-01T15:08:16]i410: Variable: LEGACY_SERVER_URL =
[0330:0334][2015-05-01T15:08:16]i410: Variable: LogFileUploadUrl = https://wl-win.oes.avira.com/sendreport
[0330:0334][2015-05-01T15:08:16]i410: Variable: NETFRAMEWORK35 = 1
[0330:0334][2015-05-01T15:08:16]i410: Variable: NETFRAMEWORK35SP1 = 1
[0330:0334][2015-05-01T15:08:16]i410: Variable: NETFRAMEWORK40CLIENT = 1
[0330:0334][2015-05-01T15:08:16]i410: Variable: NOAFTERINSTALLPAGE = 0
[0330:0334][2015-05-01T15:08:16]i410: Variable: NTProductType = 1
[0330:0334][2015-05-01T15:08:16]i410: Variable: PARTNER_ID = avira
[0330:0334][2015-05-01T15:08:16]i410: Variable: RebootImmediatly = yes
[0330:0334][2015-05-01T15:08:16]i410: Variable: SERVER_URL =
[0330:0334][2015-05-01T15:08:16]i410: Variable: ServicePackLevel = 3
[0330:0334][2015-05-01T15:08:16]i410: Variable: SHORT_MSG_FORMAT =
[0330:0334][2015-05-01T15:08:16]i410: Variable: ShowProgressInTaskBar = no
[0330:0334][2015-05-01T15:08:16]i410: Variable: ShowSendErrorReport = yes
[0330:0334][2015-05-01T15:08:16]i410: Variable: SILENT_INSTALLATION_FROM_BOOTSTRAPPER = 0
[0330:0334][2015-05-01T15:08:16]i410: Variable: SkipSuccessPageAfterInstall = yes
[0330:0334][2015-05-01T15:08:16]i410: Variable: SOFT_AUTH_ID = 55363707c8b81
[0330:0334][2015-05-01T15:08:16]i410: Variable: TESTING_MODE = 0
[0330:0334][2015-05-01T15:08:16]i410: Variable: TRACKING_TOKEN = 1e273c264b066a9848ad28f4b44e3d26
[0330:0334][2015-05-01T15:08:16]i410: Variable: VersionNT = 5.1.0.0
[0330:0334][2015-05-01T15:08:16]i410: Variable: WixBundleAction = 6
[0330:0334][2015-05-01T15:08:16]i410: Variable: WixBundleElevated = 1
[0330:0334][2015-05-01T15:08:16]i410: Variable: WixBundleInstalled = 1
[0330:0334][2015-05-01T15:08:16]i410: Variable: WixBundleLog = C:\DOCUME~1\Bourdier\LOCALS~1\Temp\Avira_20150501150522.log
[0330:0334][2015-05-01T15:08:16]i410: Variable: WixBundleManufacturer = Avira Operations GmbH & Co. KG
[0330:0334][2015-05-01T15:08:16]i410: Variable: WixBundleName = Avira
[0330:0334][2015-05-01T15:08:16]i410: Variable: WixBundleOriginalSource = C:\Documents and Settings\Bourdier\Mes documents\Téléchargements\avira_fr_av_55363707c8b81__ws.exe
[0330:0334][2015-05-01T15:08:16]i410: Variable: WixBundleProviderKey = {d8490d5d-0f24-4000-b2e4-4b500a9a704d}
[0330:0334][2015-05-01T15:08:16]i410: Variable: WixBundleTag =
[0330:0334][2015-05-01T15:08:16]i410: Variable: WixBundleVersion = 1.1.35.25717
[0330:0334][2015-05-01T15:08:17]i007: Exit code: 0x0, restarting: No

Par ailleurs, il existe aussi un fichier Avira_20150501150522_1_Id.Avira.OE.Setup.Msi.log, beaucoup plus gros. Le veux-tu aussi ?

Malekal_morte
Site Admin
Site Admin
Messages : 96137
Inscription : 10 sept. 2005 13:57
Contact :

Re: Impossible installer Avira Free Antivirus

Message par Malekal_morte » 05 mai 2015 11:03

Donne toujours.
Il y a pas d'erreur sur le log.

En bas à droite, tu as bien l'icône Antivir ?
Et tu lances bien l'installation de l'antivirus ?
Le pourcentage reste à zéro ?
Première règle élémentaire de sécurité : on réfléchit puis on clic et pas l'inverse - Les fichiers/programmes c'est comme les bonbons, quand ça vient d'un inconnu, on n'accepte pas

Sécuriser son ordinateur (version courte)

Tutoriels Logiciels - Tutoriel Windows - Windows 10

Stop publicités - popups intempestives
supprimer-trojan.com : guide de suppression de malwares

Partagez malekal.com : n'hésitez pas à partager sur Facebook et GooglePlus les articles qui vous plaisent.

scribe999
newbie
newbie
Messages : 36
Inscription : 18 nov. 2013 12:29

Re: Impossible installer Avira Free Antivirus

Message par scribe999 » 06 mai 2015 13:23

Bonjour, Malekal_morte,

Voici le lien vers le log Avira_20150501150522_1_Id.Avira.OE.Setup.Msi.log
http://pjjoint.malekal.com/files.php?id ... 5v7b11x5i8
Par rapport à ta question, je n'ai pas l'icône Antivir en bas à droite, et je n'ai aucune indication sur la progression, puisqu'apparamment l'installation ne démarre pas.
Pour mémoire, voilà ce qui se passe :
La fenêtre"Péparation de l'installation en cours" s'ouvre quelque temps, puis se ferme, puis plus rien. Le processus Avira.OE.ServiceHost.exe est toujours actif, mais à 0% d'utilisation de la CPU.
Le programme de setup Antivir que j'ai chargé sur le site est le suivant:
avira_fr_av_55363707c8b81__ws.exe

Malekal_morte
Site Admin
Site Admin
Messages : 96137
Inscription : 10 sept. 2005 13:57
Contact :

Re: Impossible installer Avira Free Antivirus

Message par Malekal_morte » 06 mai 2015 21:39

Essaye de contacter le support Antivir.
Première règle élémentaire de sécurité : on réfléchit puis on clic et pas l'inverse - Les fichiers/programmes c'est comme les bonbons, quand ça vient d'un inconnu, on n'accepte pas

Sécuriser son ordinateur (version courte)

Tutoriels Logiciels - Tutoriel Windows - Windows 10

Stop publicités - popups intempestives
supprimer-trojan.com : guide de suppression de malwares

Partagez malekal.com : n'hésitez pas à partager sur Facebook et GooglePlus les articles qui vous plaisent.


Répondre

Revenir vers « VIRUS : Supprimer/Desinfecter (Trojan, Adwares, Ransomwares, Backdoor, Spywares) »