J'ai récupéré récemment un PC sous Windows 10 et est réinstallé le système.
J'ai effectué toutes les mises à jour de l'OS mais il y a un problème chaque fois que je veux mettre le PC en veille.
A chaque reprise, l'écran bleu apparaît indiquant "DRIVER_IRQL_NOT_LESS_OR_EQUAL (igdkmd64.sys)
Après avoir installé WhoCrashed, j'ai vu que les erreurs étaient consignées :
Code : Tout sélectionner
System Information (local)
Computer name: DESKTOP-20VM6K5
Windows version: Windows 10, 10.0, version 2009, build: 19044
Windows dir: C:\WINDOWS
Hardware: MS-1688, Micro-Star International
CPU: GenuineIntel Intel(R) Pentium(R) CPU P6200 @ 2.13GHz 8664, level: 6
2 logical processors, active mask: 3
RAM: 4074266624 bytes (3,8GB)
Crash Dump Analysis
Crash dumps are enabled on your computer.
Crash dump directories:
C:\WINDOWS
C:\WINDOWS\Minidump
On Sun 26/06/2022 22:27:59 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\062622-43937-01.dmp
This was probably caused by the following module: igdkmd64.sys (0xFFFFF804798DB7F9)
Bugcheck code: 0xD1 (0x0, 0x2, 0x1, 0xFFFFF804798DB7F9)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\drivers\igdkmd64.sys
product: Intel Graphics Accelerator Drivers for Windows 7(R)
company: Intel Corporation
description: Intel Graphics Kernel Mode Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: igdkmd64.sys (Intel Graphics Kernel Mode Driver, Intel Corporation).
Google query: igdkmd64.sys Intel Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL
On Sun 26/06/2022 22:27:59 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: igdkmd64.sys (0xFFFFF804798DB7F9)
Bugcheck code: 0xD1 (0x0, 0x2, 0x1, 0xFFFFF804798DB7F9)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\drivers\igdkmd64.sys
product: Intel Graphics Accelerator Drivers for Windows 7(R)
company: Intel Corporation
description: Intel Graphics Kernel Mode Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: igdkmd64.sys (Intel Graphics Kernel Mode Driver, Intel Corporation).
Google query: igdkmd64.sys Intel Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL
On Sun 19/06/2022 19:40:38 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\061922-35656-01.dmp
This was probably caused by the following module: igdkmd64.sys (0xFFFFF801229614A5)
Bugcheck code: 0xD1 (0x0, 0x2, 0x1, 0xFFFFF801229614A5)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\drivers\igdkmd64.sys
product: Intel Graphics Accelerator Drivers for Windows 7(R)
company: Intel Corporation
description: Intel Graphics Kernel Mode Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: igdkmd64.sys (Intel Graphics Kernel Mode Driver, Intel Corporation).
Google query: igdkmd64.sys Intel Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL
On Sat 18/06/2022 04:25:26 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\061822-51265-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F7D60)
Bugcheck code: 0x9F (0x4, 0x12C, 0xFFFFD80FACEAB2C0, 0xFFFFF8074906E9C0)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state. The power state transition timed out waiting to synchronize with the PnP subsystem.
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Tue 14/06/2022 18:26:27 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\061422-31015-01.dmp
This was probably caused by the following module: igdkmd64.sys (0xFFFFF8027C69B7F9)
Bugcheck code: 0xD1 (0x0, 0x2, 0x1, 0xFFFFF8027C69B7F9)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\drivers\igdkmd64.sys
product: Intel Graphics Accelerator Drivers for Windows 7(R)
company: Intel Corporation
description: Intel Graphics Kernel Mode Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: igdkmd64.sys (Intel Graphics Kernel Mode Driver, Intel Corporation).
Google query: igdkmd64.sys Intel Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL
On Sat 11/06/2022 16:27:39 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\061122-33421-01.dmp
This was probably caused by the following module: igdkmd64.sys (0xFFFFF8058C5114A5)
Bugcheck code: 0xD1 (0x0, 0x2, 0x1, 0xFFFFF8058C5114A5)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\drivers\igdkmd64.sys
product: Intel Graphics Accelerator Drivers for Windows 7(R)
company: Intel Corporation
description: Intel Graphics Kernel Mode Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: igdkmd64.sys (Intel Graphics Kernel Mode Driver, Intel Corporation).
Google query: igdkmd64.sys Intel Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL
Conclusion
6 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
igdkmd64.sys (Intel Graphics Kernel Mode Driver, Intel Corporation)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.Merci d'avance pour votre aide.
